Who is this book for?
This book is for entrepreneurs who find themselves too involved in managing day-to-day operational matters and are looking for practical and simple solutions that will turn their organisations from being people-driven to process-driven.
This book is also for new-age entrepreneurs who are constantly looking out for better and smarter ways to grow and improve their business. Entrepreneurs who believe that the learning never stops and are willing to drive positive changes in their organisations.
What is this book all about?
Business owners manage activities with the aim to have a better output in terms of time, cost, quality and of course, revenue. This activity of management is critical and cannot be eliminated. Yet it is important to be smart about how much time is invested on what kind of management activity. Small business enterprises often get this wrong. This is what differentiates a large ever-growing company from that which continues to remain small with similar, repetitive challenges.
Management activities typically can be classified into 2: strategic management and operations management.
Strategic management helps a company place itself well in ever-changing market conditions. Simply put, it helps a company remain relevant.
Operations management involves activities that ensure smooth transactions within the organisation. It helps the company deliver on the promise made to its customer.
Strategic management requires subject-matter expertise, business know-how and decision-making powers. Stakes are high on the accuracy of the decisions made. Hence this activity cannot be outsourced. While experts can be hired for consultation, the owner must spend maximum time on this. And for this, time spent on operations management can be reduced if processes are set.
Efficient processes not only help a business achieve more, they also eliminate the need of having experts to execute activities. Smart processes allow replicability and thus make companies scale by design, rather than by chance. Importantly, they help save time for the entrepreneur.
Designing processes requires accurate understanding of the causes of problems in business. Problems are only outcomes. Addressing the causes, helps get the desired outcome and resolves the problems. This book dwells upon how to do the same. The Propel Way is just not a theory. The tools discussed in this book are applied in real life and have generated significant results consistently for last 10+ years.
This book is about the author’s consulting conversations with his clients, where he saw the problem differently using a technique, identified what must be modified and designed processes to change the result.
If you cannot find a way out of your everyday business challenges or if the same business challenges keep resurfacing, then this book will help you as a problem-solving guide and solutions you design will become a process that ultimately propels your organisation to growth.
About The Author:
Hardik Harsora is the Founder Director of Effex Business Solutions Pvt. Ltd. He has actively been a part of the Quality and Process Excellence world for over 20 years. Hardik is Six Sigma Black Belt certified, and has trained in Lean, Project Management, and Business Process Management programmes. Hardik has served top-tier clients and trained over 10,000 entrepreneurs on business management. He firmly believes that business process improvement tools can turn businesses around and help SMEs grow into scalable and profitable organisations. Hardik conceptualised and developed Propel as a method to solve business problems in a logical way. His vision is to see all SMEs use this approach for consistent growth.
