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Make Your Event Accessible for Everyone: Greater hospitality for people with disabilities also Paperback – 23 July 2023
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This book will give you examples, helpful tips and tricks, and simple and practical ways to make your event or venue more accessible. You will be astonished at how much you can accomplish with little-to-no budget. Accessibility starts with hospitality.
It is often quite a challenge to visit an event, even though it is not difficult to organise one in which everyone is made to feel welcome. You just need to know where to begin. In this book, Marianne Dijkshoorn demonstrates how to make your event better accessible for people with a disability through simple examples. This is a handy guide for everyone who organizes all kinds ofevents; it will get you started and gain you more and better-satisfied visitors.
You rarely go to an event alone, because you want to share the experience both during and after the event. Even people with disabilities rarely visit alone; they usually take at least one other person along. More visitors generate—as is well known—more money through entrance fees and catering. Groups are quick to choose another venue if one of them cannot participate. At an accessible venue, people with disabilities feel welcome and this not only generates more visitors but also increases appreciation and generates positive word-of-mouth advertising.
Marianne Dijkshoorn is an expert in the field of accessibility of events, outdoor space and buildings. She is also an expert by experience: she has difficulty walking. With her consultancy firm, Welcome Accessibility & Events, she provides accessibility advice on an equal experience; she certifies venues in the field of accessibility and gives lectures and training on accessibility and inclusion.
In 2008 Marianne unconsciously made the first festival in the Netherlands accessible by asking the organisation about facilities for accessibility. She gained her expertise on accessibility and hospitality at events partly through her three studies in leisure science and event organisation.
She is now working on accessibility for people with various types of disabilities at events, buildings and public spaces including festivals, conferences, venues, tourist attractions, shopping centres, museums, concert halls and theatres.
One of her biggest assignments was to make the national King's Day celebration in Rotterdam (The Netherlands) accessible in 2023. This was the first fully accessible outdoor event in The Netherlands, including viewing platforms for wheelchair users, audio description for people with a visual impairment, writing interpreters for people with a hearing impairment and a low-stimulus space for people with a mental disability.
Her mission is for every guest at an event to feel welcome.
- Print length108 pages
- LanguageEnglish
- Publication date23 July 2023
- Dimensions15.24 x 0.69 x 22.86 cm
- ISBN-13979-8850632410
From the Publisher



Product details
- ASIN : B0CCCX51V7
- Publisher : Independently published (23 July 2023)
- Language : English
- Paperback : 108 pages
- ISBN-13 : 979-8850632410
- Dimensions : 15.24 x 0.69 x 22.86 cm
- Best Sellers Rank: 3,047,477 in Books (See Top 100 in Books)
- 190 in Research Methods
- 4,654 in Under- & Postgraduate Student Guides
- 187,693 in Science & Nature Education (Books)
- Customer reviews:
About the author

On September 13, 2018 I released my book 'Maak je event toegankelijk voor iedereen'. Since then I have been asked many times whether my book was also available in English. I am delighted and proud to be able to answer 'YES' to this question. As of today, the book 'Make Your Event ACCESSIBLE for Everyone' can be ordered worldwide via Amazon in the English language.
The book gives examples, helpful tips and tricks, and simple and practical ways to make your event or venue more accessible for people with disabilities. You will be astonished at how much you can accomplish with little-to-no budget. My vision is: accessibility starts with hospitality.
Accessibility is not yet in order in many places in the world. Many people want to change this. My book helps these people to make their event or venue more accessible. After all, if it is indicated that the location is accessible, then there is often only a wheelchair-accessible toilet. Nobody comes just because there is a (wheelchair-accessible) toilet. When people go out, they want to follow the experience. This applies to events, festivals, theatre performances, museums and other leisure activities.
How it started with the first accessible festival.
The knowledge of accessibility stems from the moment that I unknowingly made the first festival in the Netherlands accessible in 2008. I wanted to go to a festival that was organised on a hill with her 'healthy-looking' friends. Climbing a steep hill is a challenge due to her disability. She found a listening ear with the organisation and so she unknowingly made the first festival in the Netherlands accessible to people with a disability.
My knowledge has now grown, partly due to her graduation research from 2011: 'How can festivals become more accessible and offer more experience to people with disabilities', and her book from 2018: 'Make your Event Accessible to Everyone'. The book contains many practical tips about accessibility from a hospitality point of view. I published the book to put accessibility at events (venues) more on the agenda. Due to the emerging international assignments, the book was published in English in 2023.
The fact that accessibility has been placed more on the agenda is evidenced by the following events:
The successful lobby for an accessible Eurovision Song Contest in Rotterdam in 2021. This was one of the first events in the world that was accessible to people with all types of disabilities, both in terms of broadcasting and live events.
The development of the Roadmap for Accessible Festivals in 2020, of which Marianne was the initiator.
The national King's Day celebration in Rotterdam in 2023 was the first fully accessible outdoor event in the Netherlands with, among other things, viewing platforms, audio description, writing interpreters and a sensory-friendly room.
I am convinced that with my book you will deliver better hospitality and bring in more customers.
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