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Thread: AMS - ahead?


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Permlink Replies: 4 - Pages: 1 - Last Post: Sep 4, 2016 4:49 PM Last Post By: DDKimberley
DDKimberley

Posts: 912
Registered: 10/16/15
AMS - ahead?
Posted: Sep 4, 2016 12:53 PM
 
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Usually AMS claims sales a day or two behind the order/sale showing up in reports. But right now they're claiming sales that aren't in the reports, not as sales or even as orders. Not on the graph either. Anybody ever had that happen? Could reports be stuck? (she asks hopefully)
Joseph M Erhardt

Posts: 4,526
Registered: 12/21/15
Re: AMS - ahead?
Posted: Sep 4, 2016 2:00 PM   in response to: DDKimberley in response to: DDKimberley
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Trying to read AMS reports without the magic tana* leaves can be difficult. I and another poster have noticed that impression counts took a hit in the last week; they seem to be slowly recovering.

Your particular phenomenon I have not seen, though perhaps an end-of-month boundary passing affects the graph reports differently than it does the AMS reports. If that's the case, try correlating your sales for August 31 against the discrepancies you're seeing and see if that could explain it.

*Actually, tana leaves are much more useful for animating mummies than for forecasting the future. :)
writerbn

Posts: 5,382
Registered: 05/12/12
Re: AMS - ahead?
Posted: Sep 4, 2016 2:36 PM   in response to: DDKimberley in response to: DDKimberley
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DDKimberley wrote:
Usually AMS claims sales a day or two behind the order/sale showing up in reports. But right now they're claiming sales that aren't in the reports, not as sales or even as orders. Not on the graph either. Anybody ever had that happen? Could reports be stuck? (she asks hopefully)

I've never seen that happen with AMS in the 12 months or so that I've been using it.

But then again, nothing with AMS reports surprises me anymore.
DDKimberley

Posts: 912
Registered: 10/16/15
Re: AMS - ahead?
Posted: Sep 4, 2016 4:47 PM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
 
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Thanks, Joseph--

The numbers on this one are pretty easy to track. The ad started on August 11, and every day I expected an email saying they were terminating it for irrelevance, because it logged NO sales at all until September 1. The ad was more than successful from my perspective because it generated thousands and thousands of page reads, made August my best month yet for borrows. There've been a handful of sales since then, with AMS claiming them a day after they showed up in my reports. I woke up this morning expecting yesterday's three sales to show up in the total--but the numbers weren't right. Too high, an extra 8 bucks over what my royalty report shows. AND my order report matches my royalty report--IOW no orders placed but awaiting payment. All orders shown are paid.

It's a mystery.

Like I said... I'm hoping my reports are stuck and I'm having a better day than my graphs say I'm having.
DDKimberley

Posts: 912
Registered: 10/16/15
Re: AMS - ahead?
Posted: Sep 4, 2016 4:49 PM   in response to: writerbn in response to: writerbn
 
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writerbn wrote:
DDKimberley wrote:
Usually AMS claims sales a day or two behind the order/sale showing up in reports. But right now they're claiming sales that aren't in the reports, not as sales or even as orders. Not on the graph either. Anybody ever had that happen? Could reports be stuck? (she asks hopefully)

I've never seen that happen with AMS in the 12 months or so that I've been using it.

But then again, nothing with AMS reports surprises me anymore.

I dunno. They seem to keep coming up with new surprises.

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