Smashwords has sent 4 of my books to Diesel, yet only 1 has been listed. (Mercenaries of Earth) Apple and Barnes and Noble have all four books currently listed and they received their shipments in the same time frame as Diesel.
My book currently has a ranking at Diesel hovering around 2,600. Does this mean 10 books have been sold or a hundred? I have no idea. The same book at Amazon is somewhere around the 232,000 ranking.
I have 5 books on Diesel and have yet to sell one. Yes, it is frustrating when you cannot receive sales records. I would suggest you contact Smashwords since Amazon has nothing to do with SM's distribution.
Thank you for your reply. My problem is Smashwords and Diesel seem to have just forgotten about my complaints. I used this forum because I noticed someone had asked a question about Kobo . So I assumed the General Questions were open to complaints about any book distributor. Thanks again for replying.
Problens with Diesel? Wow, that's an understatement because their system is so screwed up that it takes almost and act of god to move them off the dime. And the same goes for Kobo, which explains why Borders went out of business.
Luckily, we have an angel at Smashwords by the name of Angela who truly tries to push these guys to correct their mistakes in pricing, deletions, and book postings. Give her a try!!!
I've had the same problems with Diesel as I am having with Kobo. Currently, Smashwords has sent 10 books to diesel and only 3 are posted. (They sent them a 2-3 months ago) At least the last time I checked, which was a few weeks ago. I've pretty much written them off to be honest.
However, I have found that Apple and B&N seem to be accepting and posting books in a timely fashion, with sales coming in. Mind you the reports are severely delayed, but I can live with that.
Overall, I've found that out of Smashwords and their affiliates I get the most sales directly from the Smashwords site. I only make a fraction of what I make on Amazon, but a fraction is better than nothing.
Although my books were submitted to all the Smashwords channels other than Amazon, only Barnes and Noble and Apple have posted all of them. It's been months now. Sony and Diesel haven't posted anything. Kobo has posted one.
Just an update for those kind enough to have sent an answer. Diesel does appear to have problems. On September the 19th my book was suppose to be a best seller and ranking was 11550. Then it went to 5800, 3218 and 2598.
Got me all EXCITED. Smashwords has me down for selling two books at Diesel for the month of September.
So rejoice folks, Amazon cannot be all that bad.
I suppose we could opt not to have our work sent to them. Would they even get that kind of message? I ran a vanity check today (to see how many of my books were on search engines) and saw a couple of entries by Diesel on Google for two of my titles. I have 7 on.
[b]How are you, Mr. Ryan?[/b]
Children's book - Nolan Ryan-Texas Rangers http://www.amazon.com/How-are-you-Ryan-ebook/dp/B00505ALTU
My book was in the Top 100 on Diesel for about 6 weeks, featured in the new release section and all. I had 20 reported sales in total. According to Smashwords, the number's accurate. It doesn't sound accurate to me so I'm no longer selling my books on Diesel.
Beat the Amazon rankings! And others too, for that matter. Here's an idea straight from new ebook authors and one which I think will appeal to all of us, myself included. We've put together a new (no charges) website where works with low Amazon etc rankings are given search priority – the equivalent of a 'search by lowest sale' criterion. They float to the top of the stack. You still publish on Amazon and the like but our website makes our work visible. We're ready to launch and are looking for our first batch of around 20 authors. No fees, no commitments, just a request that you include the url in your email signatures.