Haven't received a payment yet and my royalties are stacking up too. I also haven't made a sale this month, which is odd, seeming how I sold over 200 books last month, averaging around 7 per day and nothing thus far. Anyone know if stats are dashboard sale stats are down?
What a nightmare! Day 64, 65...whatever, IT IS 100% UNACCEPTABLE!!!! Especially, when it clearly states in writing...."Every 60 days"!!!! Today is the 63rd day, and something needs to be done about the payment structure! I've been getting paid on my paperback sales on the 18th/19th OF THE FOLLOWING MONTH, for about 4 or 5 straight months.
*NO REAL "OVERHEAD" INVOLVED W/KINDLE.
*NO DISTRIBUTION PROCESS.
*WE SUPPLY THE DOWNLOADABLE (TO THE KINDLE OWNERS) PDF's.
*Yet, WE MUST WAIT 60+ DAYS FOR MONIES EARNED IN MARCH....Gee, that sounds really fair, NOT!!!!!
I'm thinking the holiday (Memorial Day) has something to do with the delay. It seems like the last time we didn't get paid till around the 5th of the following month there was a holiday in there. When things are running on schedule, I usually see payment on the 27th. You'd think though that even with the holiday, payment would just be one day late. Not 5 days now!
I understand your frustration, but I hope this is just a bug that will be fixed soon. Advantage pays like clockwork.
My Feb. payment is now at 90+ days. But, as bad as that may seem, one of the large wholesalers that promise payment in 90 days made an across the board decision, in violation of their contracts, to hold all payments for an indefinite period supposedly for after Xmas returns. I raised h**l and I finally received my payment after 150 days! Now, that's really rotten!
If your book sales were like mine in March, it was probably one of your better months because the Kindle 2 was introduced shortly before. Multiply that across many ebooks and you have a hefty payout unlike Amazon has ever seen in a single period. I wrote to them many days ago and my email was ignored, like many of you.
The lack of responsiveness is typical when a company thinks it can get away with it, which is why I hope Google makes inroads with ebook sales. Competition--real competition--is what ends this kind of unresponsiveness of companies. I'm going to email one of the NY Times reporters about this thread, since ebook sales is a current topic in the news. Maybe a major public embarrassment will prompt them to honor their side of the agreement.
This isn't the first time I've encountered lack of responsiveness on behalf of DTP. But this is certainly the longest. I wonder if anyone knows if this is a breach of contract on Amazon's part?
[b]Over the past few months, through my AmazonConnect author blogs, I have been routinely reporting Amazon's habitual accounting irregularities, nonpayment of royalties, censorship, unresponsiveness, and other [i]Amazonfail[/i] related problems that I've encountered since January 2008, including this most recent matter of blank transaction reports for June.
You are correct. March was indeed my biggest month thanks to Kindle 2. All the more reason to be eager to get that payment, and all the more reason DTP could have made a bunch of authors happy and content had they paid on time.
I've emailed DTP as well, but received no answer. sigh
OMG! I didn't realize that besides bad accounting and customer service that Amazon was also engaging in censorship. I can only hope folks at Google are reading these blogs (before they're deleted) to better position themselves against Amazon with ebook sales.
Don't be surprised if, after a serious threat by Google, that Amazon not only gets their act together with timely payouts but begins to offer payouts in 45 days or even 30 days after the month.
[b]Don't be surprised if Amazon fails! [/b]After all, they're being actively boycotted since their April deranking of 57,000 gay and lesbian titles. If you add to this, market rumors that Amazon's waaaay over-extended with their Kindle devices, that there's too many disenchanted Kindle owners out there, and also add the widespread speculation that Amazon's fudging their quarterly reports to shareholder's...well then, Amazon's got a perfect recipe for disaster.
"The bigger you are, the harder you fall." When that happens to Amazon--and I have no doubt it will, unless it changes its currect policies and practices--we'll be able to feel the aftershocks for years. In the meantime, we all need to get paid, DTP, and to have all our sales recorded and calculated correctly.
Amazon is actually still deranking the gay and lesbian titles, even after they said the "glitch" was fixed. One of my bestselling Kindle books is classified as gay and lesbian, but has yet to receive a sales rank at all since I first published it last year. To date, I've sold over 200 copies on Kindle.
It appears that Amazon is deliberately holding up the March royalty payments. The contract says "approximately 60 days"--deliberately vague.
I've never been able to get anyone at Amazon to give me their surname, their direct email address or their direct phone number. They are by far the most difficult company I have ever dealt with. I even wrote Jeff Bezos about the infamous digital library bug that prevents us from distributing updated editions for free. I got a response from some underling saying he would forward my request--back to the DTP admin! Then, of course, not another word.
One would think that Amazon would want to work closely with those of us who use the DTP so that our mutual customers would be better served. Why don't they publish the specs for Topaz, for example? Why won't they open up the interfaces so that third parties can develop better tools? Why do they insist on treating ebooks the same as paper books when they are so much more versatile?
Jeff Bezos, I don't get it. At least pay us what you owe us and stop playing the float with our money.
Yes, LGBT censorship thrives on Amazon, despite their claims to the contrary. Our author, Francine Saint Marie - http://www.amazon.com/dp/B001HBIBNY - was censored by Amazon since January 2008 and they continue to bury her titles in their browse tree with a host of underhanded techniques, ranging from deleting book reviews and applying "sourcing fees" on her [i]un[/i]discounted paperbacks, to search "glitches" that prevent her bestsellers from appearing in customer results, [i]even if you click on her name[/i]. And what's worse, the more we try to counter this economic sabotage, the more obstacles they throw in our way. We are making every possible effort to expose Amazon's active censorship of LGBT literature as so called "adult books" and if you (or anyone else reading this) oppose censorship of any kind, we would appreciate your support in this endeavor. Blog, Digg, Twitter, e-mail, whatever. It all helps.
You can find details about this David and Goliath struggle, as well as some suggestions for getting your censored titles their sales rankings in Saint Marie's Special Report: [i]SEX AND CENSORABILITY on Amazon.com[/i]: http://www.amazon.com/dp/B0028AECW2 (You'll see that you can trick the censors to allow sales rankings, but, like it or not, it will mean watching your words, my friend. Or at least those [i]keywords[/i] and categories!)
Thank you for sharing your experience here. So many people wrongly think that the matter was an isolated event in April and that it's been fixed since then. But Amazon is a big fat liar. So good luck-