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Thread: What happened?


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Permlink Replies: 19 - Pages: 2 [ 1 2 | Next ] - Last Post: Jun 8, 2012 2:45 AM Last Post By: notjohn
thetimucuan

Posts: 5,125
Registered: 09/14/10
What happened?
Posted: Jan 14, 2012 7:03 PM
 
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I have a novel that has been selling for months and has sold thousands of copies. Today, I have noticed returns on this book skyrocketed to more today than I normally get in many months. KDP just sent me an email telling me they removed this book and I have to upload another file because my book is no longer downloading to Kindle devices. I have changed nothing on this book in months. Why would it all of a sudden become a flawed file?
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 7:50 PM   in response to: thetimucuan in response to: thetimucuan
 
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I guess none of you have ever run into this either. I just uploaded the file again but have yet to receive an answer from them as to what could possibly have happened, since I have changed nothing on this book in months and it has been selling thousands of copies until today.
divorcedoctor

Posts: 5,539
Registered: 07/11/10
Re: What happened?
Posted: Jan 14, 2012 8:08 PM   in response to: thetimucuan in response to: thetimucuan
 
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I have a novel that has been selling for months and
has sold thousands of copies. Today, I have noticed
returns on this book skyrocketed to more today than I
normally get in many months. KDP just sent me an
email telling me they removed this book and I have to
upload another file because my book is no longer
downloading to Kindle devices. I have changed nothing
on this book in months. Why would it all of a sudden
become a flawed file?

looks like folks don't like it.

but same goes for you as all the newbies here ie they are told how long is a piece of string unless there is a LINK to the book.

obviously none of "Team notjohn" EVER show us their virtual? books but how long is a piece of string?

kindleonestop
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 8:12 PM   in response to: divorcedoctor in response to: divorcedoctor
 
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BS. I have sold thousands of copies of this book since last March. I sold nearly 1200 copies last month alone and hundreds more paperbacks. It must be hard work to be you.

You have a reputation for attacking people's books with bad reviews. What good would a link do now, since it's been removed and is now in the process of being put back up?
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 8:13 PM   in response to: divorcedoctor in response to: divorcedoctor
 
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Newbie? I was reading this board when you first got here!
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 9:55 PM   in response to: thetimucuan in response to: thetimucuan
 
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By the way, they told me to re-upload the SAME file.
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 10:00 PM   in response to: thetimucuan in response to: thetimucuan
 
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Well, it's back up and selling again already. It took three hours. No answer from them yet on what happened.
29emma

Posts: 1,096
Registered: 06/17/11
Re: What happened?
Posted: Jan 14, 2012 10:32 PM   in response to: thetimucuan in response to: thetimucuan
 
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It isn't just you, it's something wrong with Amazon.

I had a Suzanne Collins book that wouldn't download. She has been in the top 100 paid for over a year now, you would think her books would download properly.

I finally contacted Amazon and they confirmed it was their end, to return the book, and re-download some other time.
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: What happened?
Posted: Jan 14, 2012 10:36 PM   in response to: 29emma in response to: 29emma
 
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They could have told me that in the email. Thanks.
divorcedoctor

Posts: 5,539
Registered: 07/11/10
Re: What happened?
Posted: Jan 15, 2012 12:44 AM   in response to: thetimucuan in response to: thetimucuan
 
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I posted my books here months ago, but you have a
reputation for attacking people's books with bad
reviews.

crap - not even notjohn has tried that excuse, he just HIDES his "virtual" books.

maybe we start calling these virtual books "Cloudy Books".

or maybe murky, to signify the SmashWords sharks circling their prey.

kindleonestop
tigercruise

Posts: 96
Registered: 01/28/11
Re: What happened?
Posted: Jan 15, 2012 4:03 AM   in response to: thetimucuan in response to: thetimucuan
 
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Why not post a link to your book so we can look at it??????
neckronn99

Posts: 606
Registered: 04/15/11
Re: What happened?
Posted: Jan 15, 2012 6:26 AM   in response to: thetimucuan in response to: thetimucuan
 
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Data on disk can become corrupt. A failed backup or a disk issue can wipe out a file or make it unreadable. That's the dirty secret of all computer storage devices-- they're not really permanent. That's why I have three backups of anything critical I am working on at the moment. Almost certainly this is not a problem with your original file, but with Amazon's storage of it.
darklight101

Posts: 32
Registered: 03/24/11
Re: What happened?
Posted: Jan 15, 2012 7:09 AM   in response to: thetimucuan in response to: thetimucuan
 
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It is entirely possible that this is related to the rash of "hacks" against popular books that just cropped up. I'm looking into it as my wife is the one who found it. It's legitimate and Amazon is looking into it but they aren't being real forthcoming about it.

Apparently what happens is a popular book, once downloaded, can be:
1) modified to get a new author and name
2) re-uploaded and re-published
3) the original author's work can be "hacked" to make the original work unusable

This results in the original work being bought and returned AND, apparently, the original author's account ends up getting an additional email address added to it and the payment information gets modified and payment gets sent to a new/different bank (EFT) or address (if check) and the original author looses at least a month worth of royalties.

Not 100% sure on all the details and it may only be possible on books that don't have DRM enabled, don't know for sure. Like I said, the wife found it and I'm still looking into it. I've only sold about 400 copies so far since 12/11/11 when things went online but that'll torque me off if that's the case.

Dave
hostaholic

Posts: 655
Registered: 05/06/09
Re: What happened?
Posted: Jan 15, 2012 7:23 AM   in response to: thetimucuan in response to: thetimucuan
 
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This is very interesting. Just lately a friend who is relatively new to KDP had the same experience. Suddenly she was getting returns like crazy. When she investigated, she found that all of her book had disappeared except for the first eleven pages. Amazon couldn't explain how it happened but told her to re-upload the same book and that fixed it. Still puzzling!
etspress

Posts: 418
Registered: 10/22/11
Re: What happened?
Posted: Jan 15, 2012 7:34 AM   in response to: hostaholic in response to: hostaholic
 
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What a scary problem? It does sound like some kind of corruption of the file. I publish on another, smaller niche site. I had a perfectly fine file that had sold lots of copies get corrupted. I had to upload it again to fix the problem. It sounds as if Amazon is having the same experience.

The hacking into files, changing files, and uploading new files by the hackers is very disturbing.
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