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Permlink Replies: 3 - Pages: 1 - Last Post: Aug 28, 2017 3:52 PM Last Post By: vulcanguy
vulcanguy

Posts: 38
Registered: 04/16/11
Ad dashboard not displaying data
Posted: Aug 23, 2017 12:38 PM
 
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I'm running an ad campaign on AMS. The ad campaign dashboard on my laptop (running Windows 10) shows the data under the appropriate headings (# of impressions, # of clicks, etc., but my desktop (running Windows 7) shows only the headings, but no data. Can anyone suggest what I can do to make the data appear on the desktop? Thanks.
Notjohn

Posts: 22,918
Registered: 02/27/13
Re: Ad dashboard not displaying data
Posted: Aug 24, 2017 3:12 AM   in response to: vulcanguy in response to: vulcanguy
 
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Weird.

You can use the Contact Us option (bottom of this page, right side) to ask Support for help.

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
writerbn

Posts: 5,220
Registered: 05/12/12
Re: Ad dashboard not displaying data
Posted: Aug 24, 2017 4:49 AM   in response to: vulcanguy in response to: vulcanguy
 
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vulcanguy wrote:
I'm running an ad campaign on AMS. The ad campaign dashboard on my laptop (running Windows 10) shows the data under the appropriate headings (# of impressions, # of clicks, etc., but my desktop (running Windows 7) shows only the headings, but no data. Can anyone suggest what I can do to make the data appear on the desktop? Thanks.
Most likely, you have two different versions of Internet Explorer on the W10 vs the W7 systems. Try using Firefox or Chrome instead.
vulcanguy

Posts: 38
Registered: 04/16/11
Re: Ad dashboard not displaying data
Posted: Aug 28, 2017 3:51 PM   in response to: writerbn in response to: writerbn
 
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writerbn wrote: Try using Firefox or Chrome instead.

We have a winner!!! Switching to Chrome did the trick. Thank you writerbn.

Edited by: vulcanguy on Aug 28, 2017 3:51 PM

Edited by: vulcanguy on Aug 28, 2017 3:52 PM

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