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Thread: Amazon account stupidity


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Permlink Replies: 15 - Pages: 2 [ 1 2 | Next ] - Last Post: Mar 1, 2012 3:18 AM Last Post By: hardwarehero
daxxus386

Posts: 22
Registered: 09/14/11
Amazon account stupidity
Posted: Jan 12, 2012 3:10 AM
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I really am just about ready to give up on trying to publish an ebook with this idiotic company.

I've just spent 2 days on help pages and forum trying to sort out issues re uploading/publishing cover and product images because of inadequate instructional info for beginners and was now ready to go ahead and (try) to successfully upload and publish.

So first step I go to update my account info re nominating bank account for payments and the first thing that happens is that after filling in name address and country (UK) and selecting the EFT payment method for payments from amazon.com I'm confronted with a request for my "routing number" after the request for the account number. Assuming that Amazon is aware that in the UK there are no "routing" numbers but "sort codes" I filled in the sort code but it won't accept it saying that it's invalid and should contain 9 numbers. UK sort codes have 6 numbers and neither my account number or sort code is "invalid".

Either Amazon is run by clowns or they're actively attempting to discourage non US based authors.

Any help/advice gratefully appreciated
daxxus386

Posts: 22
Registered: 09/14/11
Re: Amazon account stupidity
Posted: Jan 12, 2012 4:11 AM   in response to: daxxus386 in response to: daxxus386
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It's just come to my attention that Amazon probably doesn't send EFT's to UK banks and that I'll likely have to use the (unsatisfactory) check option.

If that's the case then why do they still present you with an EFT option after you've selected UK as your country?

In fact why don't they simplify things by just using Paypal?

(6% conversion theft sorry conversion fee at my bank. Aren't banks wonderful)
mlouring

Posts: 163
Registered: 11/30/11
Re: Amazon account stupidity
Posted: Jan 12, 2012 7:51 AM   in response to: daxxus386 in response to: daxxus386
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The question why Amazon refuses to use PayPal has been asked more times than I can count, but Amazon refuses to give an answer.
It would make life so much easier for everyone, and every other major retailer on the internet make payment via PayPal available(On Ebay it's the ONLY option), so I really have no idea why it's such a big problem for Amazon.
vlgallas

Posts: 2,504
Registered: 05/13/09
Re: Amazon account stupidity
Posted: Jan 12, 2012 10:25 AM   in response to: mlouring in response to: mlouring
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I can offer a probable reason for Amazon having nothing to do with PayPal beyond the usual reason that the companies are competitors.

PayPal pretends to be a bank, but it is not and there are not appropriate regulations in place. Many people have disputes with PayPal and think the company sux lemons... disclaimer - I am one of them.

PayPal will freeze accounts just because some whacky rep feels like it. With frozen accounts and questionable banking practices being frequent, Amazon would be tied to many disputes over time. PayPal is the reason that I have not sold on eBay since 2006 - had a dispute with a buyer way back then (over a camera).

This past July PayPal froze my account, but lucky me as I had just withdrawn my funds and they only managed to steal $34. Why? Because I "sell a book about escort services on my website". Duh - I had been selling all of my ebooks on my website and blogs for 2 years at that point and all of the information, including my publishing company info was on this account. It was tied to my LLC bank account and PayPal had issued me a debit card (a regular MasterCard). The debit card was cancelled the same time that they froze the account, causing me numerous problems.

Have you ever read through the PayPal forums? Lots of people being scammed by PayPal - I discovered that I was far from alone, but should have heeded earlier advice given right here by "notjohn". Oh well - as stated they didn't get much in my case as they usually do from others. Bad timing on their part. ;)

Screw PayPal. Hope that helps to answer your question.
writerinuk

Posts: 9
Registered: 01/12/12
Re: Amazon account stupidity
Posted: Jan 12, 2012 10:51 AM   in response to: daxxus386 in response to: daxxus386
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Good news - I can assure you that your UK bank really does have a routing number - and it's almost certainly shown on your bank statement, possibly as "IBAN".

If it's really not on there, your bank will tell you what it is - it's a combination of letters and numbers which identify, firstly, your bank, and secondly your own account.

Full wikipedia reference and further technical details here: http://x61.ch/6962b4

Happy to help!
nancybbrewer

Posts: 24
Registered: 12/28/10
Re: Amazon account stupidity
Posted: Jan 13, 2012 7:28 PM   in response to: daxxus386 in response to: daxxus386
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Don't give up. There are a lot of good companies that can just do it for you.
You will be happy with the sales once your book takes off. If you need more info contact me.
susieqta4

Posts: 1
Registered: 01/15/12
Re: Amazon account stupidity
Posted: Jan 14, 2012 4:03 PM   in response to: nancybbrewer in response to: nancybbrewer
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Hello, do you know were i can get a book cover at a reasonable price.
nevetsr

Posts: 2
Registered: 02/15/12
Re: Amazon account stupidity
Posted: Feb 15, 2012 3:35 PM   in response to: writerinuk in response to: writerinuk
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I am also having trouble with this same issue:
Sort code is 6 digits
SwiftBic is 8 digits
IBAN is 14 digits country (4) /bank (4) /sort code (6) / acc. no. 8

Unsure how to generate the 9 digits required?

I posted this as a question prior to finding this thread
pengula

Posts: 1
Registered: 02/18/12
Re: Amazon account stupidity
Posted: Feb 18, 2012 10:49 AM   in response to: daxxus386 in response to: daxxus386
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I am in the same boat "HELP"
grace177

Posts: 1
Registered: 02/21/12
Re: Amazon account stupidity
Posted: Feb 21, 2012 12:54 PM   in response to: daxxus386 in response to: daxxus386
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only US bank accounts use the 9 digit routing number. So unless your bank account is in the US, you wouldn't have the routing number from the bank.
hardwarehero

Posts: 1,630
Registered: 02/15/10
Re: Amazon account stupidity
Posted: Feb 21, 2012 3:02 PM   in response to: grace177 in response to: grace177
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Exactly, the United States uses the so-called ABA code, which is a 9-digit-framework. The European countries use the IBAN system, the framework of which varies depending on the country from 16 to 34 digits.
syana

Posts: 197
Registered: 07/23/11
Re: Amazon account stupidity
Posted: Feb 22, 2012 6:24 AM   in response to: daxxus386 in response to: daxxus386
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Non-US = Non-EFT
Live with it.
My paper cheques arrive in the post with no problem whatsoever.
petralovescoffee

Posts: 3
Registered: 02/06/12
Re: Amazon account stupidity
Posted: Feb 22, 2012 6:48 AM   in response to: susieqta4 in response to: susieqta4
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You can make a book cover for free at Createspace then take a screen capture and save to jpg for your ebook cover.

that's what I've done with my last book, in fact I created 3 different versions based on that one Createspace free one, for 3 versions of the same book-so that it all ties in visually for the person browsing through Amazon.

Petra
vlgallas

Posts: 2,504
Registered: 05/13/09
Re: Amazon account stupidity
Posted: Feb 26, 2012 11:30 AM   in response to: mlouring in response to: mlouring
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Thought I would revive this thread. This is a major reason why Amazon doesn't do anything with PayPal:

"Smashwords Succumbs to Censorship"

http://www.the-digital-reader.com/2012/02/25/smashwords-succumbs-to-censorship/

SW is deleting categories - not removing specific titles. It is all thanks to PayPal.
richard923

Posts: 1
Registered: 02/27/09
Re: Amazon account stupidity
Posted: Feb 28, 2012 9:14 PM   in response to: syana in response to: syana
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When you say Non-Us, does this refer to the bank account or the residency of the author?

I have a U.S. account in the state of Georgia, and recently stopped receiving EFT payments. I'm Canadian and mystified.
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