Everything is visible and live on my KDP page. The books are missing from Amazon's actual website where customers can go and buy them. Only the paperbacks are visible (published through Createspace). It's as though they have been removed but on KDP, they're showing as live. I just re-published one of them (over 195 titles) and it has gone through review and is "publishing" so I am not banned (not that I should be!)
It makes no sense but is costing me
Wish there was a UK office to talk to. I feel sick.
I have been doing various things on the Kindle site this eve and I can tell you there are glitches but nothing permanent.
One note that popped up was that they were doing maintenance starting at 9pm California time on Nov 9.
Yeah I saw something about that. Said it wouldn't be working for half an hour or something else as weird as that.
I just find it funny that no one else seems to be having this glitch from talking on forums :S
I've seen a few reports about vanishing books but it appears to be browser related. Try other browsers?
Amazon contacted me at 3am this morning saying my advert had been approved - and now they've terminated my whole account. Over 200 titles gone :S
KDP haven't come back to me but I have a Indie Specialist email who is currently trying to figure it out.
Was it erotica? This time of year, they always do a clean up, though it usually means hiding not account termination.
I am seeing more of these complaints so I did a check and searched on .com for my ten books using their ASIN numbers. Not one exists! Searching by author name or title produced the same - not found. Combinations of ASIN, name and title also produced no results. This is with both Chrome and Firefox browsers.
All other sites seem OK.
I have emailed support and they say everything is working correctly. I have replied with a screenshot of what I see and am now waiting for a reply.
Note: this is the search engine on the .com site. Going through one's bookshelf shows they exist but if you just type the book title of the one you are looking at into the search box it cannot find it, despite the fact you were looking at it before the search!
I suggest all authors do a search for their books on .com, just in case.