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Thread: "Reclaiming" books from a blocked account


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Permlink Replies: 6 - Pages: 1 - Last Post: Apr 17, 2012 2:57 AM Last Post By: notjohn
aaron_polson

Posts: 3
Registered: 03/27/12
"Reclaiming" books from a blocked account
Posted: Mar 27, 2012 9:02 AM
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I'm one of those bad kids with a blocked account.

My problem? Only a couple books were the "naughty" kind and all my fiction was tossed in the mix. So my novels, short stories, etc. are gone.

I contacted KDP, and they did say another publisher could publish my books. Here's the trick: I have to "reclaim" them first. What?

They sent these directions:

<quote>In order to reclaim the titles which are not public domain, please ask your client to email us from the email address connected to his KDP Account, giving details as to which titles are not Public Domain.
We will then be able to direct his email to the correct department, who will assist in sorting out his access to his titles.

Once this has been done, please get your client to unpublish the titles as follows:

1. Log in to your account at http://kdp.amazon.com/
2. Check the box at the left side of the book and then click on the "Actions" button at the top left.
3. Select "Unpublish" from the drop-down.
4. Confirm the Title and ASIN shown in confirmation window are correct and click "Unpublish."

When you unpublish a book from the Kindle Store, it should become unavailable to buy within 24-72 hours. Then, it will become unsearchable from the Amazon storefront after a minimum of one week. It will not be available for purchase until you republish the item. Republishing requires approximately 12 hours for English and 48 hours for other languages.

Once these titles have been unpublished, you are welcome to republish them on your account and act as his publisher. </quote>

When I tried to contact KDP, all I got back was a robo-response saying my account was closed. Obviously.

Any help would be appreciated.

Also--am I putting a new publisher at risk for account closure by listing my books (they are all fiction, original works, but with my "bad" name attached).

Thanks!
tonytruth

Posts: 35
Registered: 12/02/11
Re: "Reclaiming" books from a blocked account
Posted: Mar 28, 2012 12:19 AM   in response to: aaron_polson in response to: aaron_polson
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Um... well, son, they want you to write them an email from the emal address associated with the account. In that email that want you to specify which books you feel should not have been banned. They will then check on those titles and redirect you to.....

Cmon man, i'm just reading your email.
aaron_polson

Posts: 3
Registered: 03/27/12
Re: "Reclaiming" books from a blocked account
Posted: Mar 29, 2012 7:55 AM   in response to: tonytruth in response to: tonytruth
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Um... Well I did that.

Their response? A form email auto-response saying my account was blocked.

I've never heard of "reclaiming" a book. Anyone else?
fineware

Posts: 736
Registered: 03/19/12
Re: "Reclaiming" books from a blocked account
Posted: Mar 29, 2012 8:19 AM   in response to: aaron_polson in response to: aaron_polson
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Just curious, how "naughty" was too naughty for Amazon? In when searching for books relating to erotica, I see lots of material using four letter words including one with the F-Word as a part of the title itself and included in the cover image.
aaron_polson

Posts: 3
Registered: 03/27/12
Re: "Reclaiming" books from a blocked account
Posted: Mar 29, 2012 8:31 AM   in response to: tonytruth in response to: tonytruth
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It wasn't that kind of "naughty".

I've been a high school teacher for 13 years... English...

I put together a few books offering writing advice, other grammary-school stuff. Evidently it was flagged as "PLR" garbage and I went down in flames. KDP is really cleaning house.

Contact and I have exchanged several emails--or at least I have sent several. Most of the responses are of the "robo" variety. I just want my books "reclaimed" so I can publish with someone else those which were on Amazon for years to be available again.
phildukephd

Posts: 857
Registered: 06/16/11
Re: "Reclaiming" books from a blocked account
Posted: Apr 16, 2012 2:44 PM   in response to: aaron_polson in response to: aaron_polson
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For what it's worth you probably retain ownership as long as you published with notice of copyright, and now you can publish anywhere you want with notice of copyright. . Why not just forget KDP and go ahead and publish elsewhere? I assume you made a copy for yourself. If not you just have to try to follow their directions.

[b]What were the subjects of your books? Why did they unpublish them?[/b]
notjohn

Posts: 15,241
Registered: 01/06/10
Re: "Reclaiming" books from a blocked account
Posted: Apr 17, 2012 2:57 AM   in response to: aaron_polson in response to: aaron_polson
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I have found the Amazon "help" system pretty useless. When you follow the procedure requested in one form email, another form email comes back saying that it can't be done. Nor is there any continuity.

In the lack of continuity, perhaps there is a solution? You can try asking the question again as if it had never come up before.

But you seem to be contradicting yourself. First you said the books were "naughty" which presumably means pornographic. Then you said they were PLR, which actually makes more sense. Some people like "romantica." Nobody likes to pay for books scraped off the internet.
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