I just checked my books on Amazon & the are both displaying a "pricing information not available" notice? Can anybody tell me what this means? I checked my bookshelf & they are both priced @ .99 there. Thanks
I'm having the same issue. My book just went live 10 minutes ago or so and it says "pricing information not available" and "this book is not available to customers in the United States". But I do have a price set and worldwide publishing so I'm not sure what's going on...
This happens because you're perhaps viewing them logged on with your usual account. If you log out you'll be able to see your books.
For example I can shop only from amazon.com and I had the same problem viewing my books on amazon.es, amazon.de etc... Once you visit amazon without your identification (so it doesn't say hello, Yogif), you'll be bale to see them.
It has something to do with the rights - for some reason if you're in the States you can't shop ebooks from amazon.es, if you're in Germany you can't shop from amazon.it, etc...
I am having the "Pricing information not available" problem as well. I see that some people are reporting it has been resolved. However, my ebook "http://www.amazon.com/dp/B007PUMSOE" is still not showing the price.
My book has shown that message in the UK store for almost a week. I just emailed Amazon and asked if it's a glitch and when it will it be corrected. I included the link to it: https://www.amazon.co.uk/dp/B007PKM2WC
So, I had the pricing not available message as well as the product not being available on my book, The Editor Devil's Guide to Character.
Amazon had me on hold while they checked into the issue then came back with completely wrong informaton about my book. Not very convincing of their aptitude with this problem.
Turns out my author colleagues from an indie Yahoo list figured out 2 potential solutions. First, I tried re-uploading my book (made some corrections anyway, so needed to be done), but the same issue existed.
The real fix came by CHANGING THE PRICE to something other than what I intended to charge ($3.99) TO RESET THE PRICING METADATA. In this case, I went up to $6.99. Voila, my book is now available and has a new price. Hmmm, maybe this is a lesson to me to charge more for my book
Of course, now I'm changing it back down to 3.99. If the error reoccurs then I'll let you know...
I did the free promotion under the KDP agreement for 24 hours and now my book has the 'pricing info no available' on the .com site. Others incl .co.uk are OK. Changed the price as per one person in this threads suggestion and waited for 12 hours for book to go live again but no change. Rather frustrating as I had a modest little social media strategy in place to push people to it. I have emailed but so far no response.