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Thread: Why is my new title still in "Publishing" after almost 24 hours?


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Permlink Replies: 97 - Pages: 7 [ Previous | 1 2 3 4 5 6 7 | Next ] - Last Post: Oct 23, 2012 5:27 AM Last Post By: jillrobi
kedleston

Posts: 8
Registered: 05/03/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 12:44 AM   in response to: irarobinson in response to: irarobinson
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All my titles show "Pricing information not available" on their sales pages.

The most annoying thing about all this is the total lack of communication from Amazon about what's going on (or not, as the case may be). If they had a little bit of civility or care about the people who are ultimately bringing Amazon in easy money then they would keep us all fully informed at all times.

For me, Amazon are holding me to ransom now, as my titles are all locked into their KDP Select programme so that I am unable to publish and earn elsewhere. After this debacle has been sorted out I will be pulling all my titles out of the KDP Select... and then it will be Smashwords here I come!
kristina123

Posts: 3
Registered: 01/22/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 3:31 AM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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I had a reply about an hour ago. They basically told me that because my book was ‘live’ on their site that I didn’t have a problem. They ignored my question and they ignored the issue that I can’t edit my book or mange the KDP Select program.
shadowofosiris

Posts: 38
Registered: 05/02/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 3:38 AM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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Well, mine is live now, thankfully. But there's still no look inside. I need to edit right away to take out the illustrator, since the search makes it look like he's another author, but I'm concerned it'll get stuck again :s
kenny@kacweb.com

Posts: 24
Registered: 04/15/11
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 3:48 AM   in response to: shadowofosiris in response to: shadowofosiris
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So I finally got the "Published" Email last night just before midnight local time.
cmmbooks-cds

Posts: 4
Registered: 05/03/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 6:09 AM   in response to: kristina123 in response to: kristina123
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FYI - My book was stuck for 2 days. I wrote and asked for it be made draft again so i could edit it. This morning, the link was live again and I republished the book very quickly. It is now in the publishing mode again and still available on the site.

thanks to KDP for responding to this. My other concern will be helping those who bought the first version of the book update their copy to get the images that are now in the current copy.
shadowofosiris

Posts: 38
Registered: 05/02/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 7:32 AM   in response to: cmmbooks-cds in response to: cmmbooks-cds
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What DOES happen when you update the book? I thought, and hoped, that it would automatically be updated one customer's Kindles when they next connected.
midnitelove

Posts: 22
Registered: 07/13/11
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 7:51 AM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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All of my titles finally went live late last night. I made the necessary changes that needed to be made to one title. Now it"s stuck in review.
jamie1f

Posts: 1,089
Registered: 02/19/11
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 9:09 AM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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After 3.5 days, and three emails to KDP, they put my book back into draft mode yesterday. Made the changes, now I'm waiting for it to go 'live' again. The question is...after 14 hours, have the changes actually been put into effect, i.e., on Amazon, or is this just a glitch on KDP? No way to tell unless I buy another ebook and look for the recent changes.

JF
kedleston

Posts: 8
Registered: 05/03/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 11:29 AM   in response to: kedleston in response to: kedleston
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Well, this has gone well beyond the stage of being amusing. My titles are showing as 'live' in my Bookshelf, but still no prices showing on the respective sales pages. KDP is a bloody shambles!
shadowofosiris

Posts: 38
Registered: 05/02/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 1:35 PM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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Mine is live too now, but there's no look inside. It makes me concerned that it might not really be up on KDP Select properly. There doesn't seem to be any way to see how it is viewed my Prime members, which seems a bit stupid.
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 4, 2012 3:57 PM   in response to: shadowofosiris in response to: shadowofosiris
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Hello everyone -

We are still working on this issue and appreciate your patience.

Regards,

Erick P.
Kindle Direct Publishing Team
========================
kedleston

Posts: 8
Registered: 05/03/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 5, 2012 1:40 AM   in response to: kdpadmin in response to: kdpadmin
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I have received an email saying that the pricing problem on the sales pages for my titles has been corrected. However, when I checked, I found it was snafu...

"Pricing information not available."

What a shower of sh... !!!!!
gijguy

Posts: 4
Registered: 05/03/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 5, 2012 2:12 AM   in response to: kenny@kacweb.com in response to: kenny@kacweb.com
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Finally gone live with "A Pisa The Action" after 5 days in "Publishing". What a relief. Makes me think twice before making any changes to future stories!
shadowofosiris

Posts: 38
Registered: 05/02/12
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 5, 2012 3:17 AM   in response to: kedleston in response to: kedleston
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I know it's probably a very stupid question, but: you are looking on the right site, aren't you? Yes, I know you've almost certainly not gone to the wrong one, but I can't see pricing information on my book on Amazon.com, because I can't buy it from .com - I have to get it from .co.uk
waltlamberg

Posts: 195
Registered: 01/23/11
Re: Why is my new title still in "Publishing" after almost 24 hours?
Posted: May 5, 2012 6:45 AM   in response to: chuck7899 in response to: chuck7899
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Here's a message I received from Kindle Support. They responded very quickly.

I am sorry for the trouble you've had on our web site and apologize for any inconvenience it may have caused.

I'm afraid we did have a technical glitch in our publishing pipeline that prevented some of the books from going "Live". However, these issues have since been resolved and I can now confirm your Kindle book "A Shot of Whiskey, A Beer Chaser" is already "Live" in your KDP bookshelf. Therefore, you can certainly go ahead and make the necessary changes now.

Walt
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