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Thread: ?Password changes?


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Permlink Replies: 4 - Pages: 1 - Last Post: May 22, 2012 3:08 PM Last Post By: dameleo
dameleo

Posts: 243
Registered: 06/18/11
?Password changes?
Posted: Apr 20, 2012 5:44 PM
 
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?As an ongoing security measure I would like to be able to change my password. The action seems to be not functioning for at least two weeks now. I keep getting this message;

"We're sorry!
An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. We apologize for the inconvenience.

Click here to visit our home page"

This 'as soon as possible' that they speak of, just how long is that exactly?

Message was edited by: dameleo
dameleo

Posts: 243
Registered: 06/18/11
Re: ?Password changes?
Posted: May 22, 2012 8:46 AM   in response to: dameleo in response to: dameleo
 
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OK so that edit is still there and I've not been able to change my password yet. It's a good thing that I have not been hacked or I'd have to go after Amazon tooth n nail to get it fixed. I'd be calling on Jeff Bezos, CEO, in person to make it happen.
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: ?Password changes?
Posted: May 22, 2012 1:31 PM   in response to: dameleo in response to: dameleo
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Hello dameleo,

We've requested a password reset on your behalf. You should have received an e-mail from us with instructions for resetting your password. If you don't receive this e-mail, please check your junk mail folder.

I hope this helps! Thanks for using Amazon KDP.

Regards,

Erick P.
Kindle Direct Publishing Team
========================
dameleo

Posts: 243
Registered: 06/18/11
Re: ?Password changes?
Posted: May 22, 2012 2:39 PM   in response to: kdpadmin in response to: kdpadmin
 
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Thanks a whole lot Erick,
I was beginning to wonder how exactly one should go about making that change. I was beginning to think that I would actually have to appeal to Jeff Bezos, not something that I am in favor of doing but sometimes you need to start at the top instead of wading through the chain of command.
Again, many thanks.
A.C.C., aka Dame Leo
dameleo

Posts: 243
Registered: 06/18/11
Re: ?Password changes?
Posted: May 22, 2012 3:08 PM   in response to: dameleo in response to: dameleo
 
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BTW again, thanks, it worked :-D

You have a happy user again.
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