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Thread: Outstanding Job KDP.


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Permlink Replies: 11 - Pages: 1 - Last Post: Jun 16, 2012 6:13 AM Last Post By: thetimucuan
serenityvalley

Posts: 103
Registered: 01/10/12
Outstanding Job KDP.
Posted: May 5, 2012 8:36 PM
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I thought I would take the time to say thank you. I'm sure a bulk of posts here are complaints, and I have none. I have emailed you two different times for minor issues, and within 24 hours they were resolved and my email was returned. I appreciate the great job you guys are doing, and while other companies are taking jabs at KDP...I realize you are on top for a reason.

Message was edited by: serenityvalley
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: Outstanding Job KDP.
Posted: May 7, 2012 11:43 AM   in response to: serenityvalley in response to: serenityvalley
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Thanks for the shout-out! I'm sharing this with the team.

Regards,

Erick P.
Kindle Direct Publishing Team
========================

theodore60

Posts: 20
Registered: 05/18/11
Re: Outstanding Job KDP.
Posted: May 10, 2012 4:58 AM   in response to: serenityvalley in response to: serenityvalley
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I would like to say I second everything said about KDP Select Team by serenityvalley. I can't imagine the logistics of controlling over 1 million e-book authors and making sure they all receive their payments on time and answering all the questions within a timely manner. I've never had a question go unanswered nor have I missed any payments

Thanks for all you do and allowing me the opportunity to have my novels viewed and read by the entire world.
theforgottenman

Posts: 11
Registered: 04/04/12
Re: Outstanding Job KDP.
Posted: May 27, 2012 11:22 AM   in response to: serenityvalley in response to: serenityvalley
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I also want to thank you folks for a great experience. The whole point of sitting in a dark corner for weeks or months pounding on a keyboard to tell a story is to have it read. Were it not for your service the two books I recently published on KDP would have been read by only a couple dozen friends and family members. At this point hundreds have downloaded my books, and I am thoroughly enjoying the feedback I am beginning to receive. Thanks again.
sbkris

Posts: 1
Registered: 10/13/10
Re: Outstanding Job KDP.
Posted: May 27, 2012 10:44 PM   in response to: serenityvalley in response to: serenityvalley
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Me too! You guys are awesome geniuses!
Thanks for the opportunity to get my Interviews with Authors out to the world.
So easy to work with and such a great platform for Authors.

Much appreciated!

Kris
gldrummond

Posts: 3,683
Registered: 05/08/09
Re: Outstanding Job KDP.
Posted: May 28, 2012 1:09 AM   in response to: serenityvalley in response to: serenityvalley
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I have always received quick, courteous service when I've had to ask about anything.

It's greatly appreciated. :)
tempknight

Posts: 11
Registered: 05/12/12
Re: Outstanding Job KDP.
Posted: May 28, 2012 11:17 AM   in response to: kdpadmin in response to: kdpadmin
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I have to agree KDP! I'm new and I've found that whenever I ask a question you always get back to me on or before the allotted time. Great work!
tigerofdarkness

Posts: 92
Registered: 02/14/11
Re: Outstanding Job KDP.
Posted: Jun 12, 2012 3:35 PM   in response to: tempknight in response to: tempknight
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KDP support have just fixed a problem for me - and I must say they get back to you when they say they will and keep you advised of progress. Thanks, guys.
williampinn

Posts: 96
Registered: 09/02/10
Re: Outstanding Job KDP.
Posted: Jun 13, 2012 9:53 AM   in response to: serenityvalley in response to: serenityvalley
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Ditto! The KDP staff do an excellent job!
thorkill71

Posts: 261
Registered: 03/06/12
Re: Outstanding Job KDP.
Posted: Jun 14, 2012 7:26 AM   in response to: serenityvalley in response to: serenityvalley
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Look at you brown nosers!!!! LOL
gypsysuetwo

Posts: 43
Registered: 04/21/12
Re: Outstanding Job KDP.
Posted: Jun 15, 2012 10:37 PM   in response to: thorkill71 in response to: thorkill71
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The only time I ever had a problem regarding my books published on/by KDP, I received an answer to my email within a couple hours, and the problem was corrected later that day.
thetimucuan

Posts: 5,125
Registered: 09/14/10
Re: Outstanding Job KDP.
Posted: Jun 16, 2012 6:13 AM   in response to: kdpadmin in response to: kdpadmin
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I am very pleased with KDP. My only complaint would be allowing some of the things that have gone on in these forums. One or two have spammed their books day and night with not a word said to them about breaking the rules here.
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