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Thread: Free promo dates greyed-out


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Permlink Replies: 7 - Pages: 1 - Last Post: Jun 18, 2012 12:50 PM Last Post By: katemcvaugh
katemcvaugh

Posts: 22
Registered: 05/04/12
Free promo dates greyed-out
Posted: Jun 18, 2012 11:02 AM
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I ran free, one day promos, for 2 of my books in May and June. I now want to run another one-day promo, but the calender will not let me input the dates. I even tried scrolling forward in months to see if that was the problem. it wasn't.
Thanks to anyone who might have an answer to the problem.
kate
andresanthomas

Posts: 4,932
Registered: 01/01/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 11:25 AM   in response to: katemcvaugh in response to: katemcvaugh
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Did your Select expire?
katemcvaugh

Posts: 22
Registered: 05/04/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 11:46 AM   in response to: andresanthomas in response to: andresanthomas
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I don't think so. I am still able to schedule a promo for my third book.
Why would Select expire?
Thanks for the reply
1001nightspress

Posts: 3,873
Registered: 12/11/11
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 11:55 AM   in response to: katemcvaugh in response to: katemcvaugh
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It expires after 90 days. You can re-enroll, of course.

Check your start and end dates.

How many free days have you already used?
katemcvaugh

Posts: 22
Registered: 05/04/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 11:59 AM   in response to: 1001nightspress in response to: 1001nightspress
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I just checked and it said I was still enrolled and that it would automatically re-enroll me. I cleared it and re-entered the automatic renewal just in case. No change in promos.
I have only used one day in each promo.
thanks!
katemcvaugh

Posts: 22
Registered: 05/04/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 12:01 PM   in response to: 1001nightspress in response to: 1001nightspress
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ps: the KDP dialogue box says that it expired 18 June, but that I will be automatically re-enrolled. Maybe there is a glitch because to day is the 18th?
andresanthomas

Posts: 4,932
Registered: 01/01/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 12:21 PM   in response to: katemcvaugh in response to: katemcvaugh
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That's your problem! You can't schedule a promo day over your 90 day end. It takes a day to reset.

So, if you end on May 31st, you can't schedule on the 31st for the 1st and you can't back to back your May days with June days, there has to be a day in the middle while it clicks over.

By tomorrow, you should find they're not grey anymore.
katemcvaugh

Posts: 22
Registered: 05/04/12
Re: Free promo dates greyed-out
Posted: Jun 18, 2012 12:50 PM   in response to: andresanthomas in response to: andresanthomas
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Thanks! That does make sense.
I reallt appreciate your time and also thanks to the other person who responded.
kate
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