Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Ask the Community » General Questions

Thread: Can a published ebook be deleted, along with its reviews?


This question is not answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 17 - Pages: 2 [ 1 2 | Next ] - Last Post: Jul 1, 2012 4:07 AM Last Post By: booknookbiz
phildukephd

Posts: 857
Registered: 06/16/11
Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 5:25 PM
 
Click to report abuse...   Click to reply to this thread Reply
If it is possible to completely unpublish and [b]delete an ebook, along with its reviews, [/b]please let me know how. Thank you.
kennydill

Posts: 1,561
Registered: 02/14/12
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 5:36 PM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
yup, when you delete the reviews are expunged (only to return if you re-publish)... you can always re-publish under another title (and ASIN/ISBN) and start fresh.
kelpollard

Posts: 382
Registered: 02/22/12
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 6:13 PM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
It's funny that you asked that. I'm actually having that very issue at this very moment. I completely unpublished my old book, but somehow it hung around, and now after I have uploaded a completely revised version of my book complete with my very own isbn plus a new ASIN the old unpublished page keeps linking itself and the old reviews to it. It's incredibly annoying and I have been asking KDP to delete the page completely for almost two weeks now. I just sent them another email a few minutes ago explaining how now all of a sudden the old reviews are linking to the new pages. The new pages even have slightly different titles! It's frustrating...
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 7:50 PM   in response to: kennydill in response to: kennydill
 
Click to report abuse...   Click to reply to this thread Reply
Kenny, thanks for the reply, but- how do you go about deleting the published ebook along with its reviews? Please reply thanks.
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 7:58 PM   in response to: kelpollard in response to: kelpollard
 
Click to report abuse...   Click to reply to this thread Reply
The reason I posted this question, is that I have seen the statement posted on this Forum that [b]"it is [i]not possible[/i] to unpublish once published." [/b]Your experience seems to confirm this. I really would like to keep the ebook published, but want to get rid of its really defamatory one star review. If necessary they can be unpublished together, IF it is possible to do this.
writeranne

Posts: 540
Registered: 05/09/12
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 8:31 PM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
You can unpublish on your bookshelf under actions and hit delete. The book will remain on your bookshelf in draft status and that you can never get rid of to my knowledge, however the actual book with reviews should be removed from Amazon
kennydill

Posts: 1,561
Registered: 02/14/12
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 29, 2012 8:35 PM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
Oh, well, technically, the old book will never leave your bookshelf (i think you can email kdp for weeks, but totally not worth it, cuz it is no longer for sale, just available to those whose purchased it previously who may need to re-download it, and that will always be the case, per terms and conditions).


Just upload it as a new book and Voilà, you should be freshies.



p.s. i'm waiting 'til i write something truly horrible before i pull that particular cat out of the hat : )
notjohn

Posts: 15,241
Registered: 01/06/10
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 2:29 AM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
If you unpublish the book, it becomes unavailable on the Amazon store. There have been cases however where a book has hung around FOR MONTHS, and the poor author (either out of error or of a misguided attempt to jettison the reviews) thereby winds up with two identical books showing, and the earlier one of course ranks higher because it has reviews, hence sales. So shoppers see the book first as unavailable and give up.

So it's almost always a bad idea to unpublish a book except possibly if you know it will take you many days or weeks to fix it, and then you should always upload the new version on top of the old, and re-publish.

The wisdom here used to be that you lost your reviews if you started all over again with Create a New Title, but recently someone reported that the reviews gravitated to the new version.

The moral: don't publish a book that isn't ready to be bought and read. There is no reason to do that, and every reason why you should not.
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 4:33 AM   in response to: notjohn in response to: notjohn
 
Click to report abuse...   Click to reply to this thread Reply
Thanks for the post. There is nothing wrong with the ebook, and so nothing to fix. It is the spite review that is the problem. The spite review [b]defames a great man now deceased,[b][/b] who I admire very much, as well as myself. I do not care whether or not the ebook is published on Amazon.com. I just want to get rid of the review, and if possible I will get rid of them both, just to get rid of the review.

I emailed Mr. Jeffry Bezos about this situation, and I received a reply. The review will not be removed. So the only option left is to possibly remove both review and ebook. I know you are very knowledgeable, so I ask you, [b][u]how should I proceed?[/u][/b] I do not care how many copies are listed at the same time. All I want is to remove the review ASAP.

Thanks again.
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 4:46 AM   in response to: writeranne in response to: writeranne
 
Click to report abuse...   Click to reply to this thread Reply
Writeranne, thank you very much for the information. Your posts always make good sense. Yes, if the ebook and spite review cannot be completely removed, I understand the ebook can be put on "Draft," or better yet, possibly "Blocked" permanently, which will remove it along with the review. I do not care if the review is still there, as long as it is not visible.

But, because unlike Customer Service I cannot change anything from inside, I am concerned about doing the wrong thing, and possibly creating a mess. Therefore I want to get all possible information before proceeding.

In appreciation, I will be happy to gift you an ebook from one of my 17 published titles, Look at the attachment and let me know which one you want. And thanks again.
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 4:51 AM   in response to: kennydill in response to: kennydill
 
Click to report abuse...   Click to reply to this thread Reply
It's not a matter of writing something "truly horrible," it's a matter of having a spite review that "defames a great man, now deceased." My understanding is if uploaded as a new book, the old reviews remain.
kelpollard

Posts: 382
Registered: 02/22/12
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 7:17 AM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
I guess I should add that the old reviews from the unpublished page only attached themselves to my new pages when I asked KDP to link my new paperback to my new kindle book. Then a day later, the old reviews magically attached themselves to the new pages.
notjohn

Posts: 15,241
Registered: 01/06/10
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 8:30 AM   in response to: kelpollard in response to: kelpollard
 
Click to report abuse...   Click to reply to this thread Reply
**I asked KDP to link my new paperback to my new kindle book. Then a day later, the old reviews magically attached themselves to the new pages**

Aha. That would explain it.

So Mr PhD can presumably unpublish his book, create an entirely new one, and publish that without having the reviews leap up and attach themselves like lamprey eels to the new version? (I am assuming that Mr Pollard is the poster who reported this phenom, and that he was the only one. Also assuming that Mr PhD doesn't have a paperback with the spite review on it.)

Of course the problem of the ghost image of the old version hanging around for weeks or even months remains.
phildukephd

Posts: 857
Registered: 06/16/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 11:47 AM   in response to: notjohn in response to: notjohn
 
Click to report abuse...   Click to reply to this thread Reply
Thanks for the post. I plan to eliminate the possible problem of the ghost image, by eliminating the book. As I thought I made it plain, my objective is to eliminate the review,
and I am not concerned if it is necessary, as it appears to be, to eliminate the book.
lakesage

Posts: 37
Registered: 10/27/11
Re: Can a published ebook be deleted, along with its reviews?
Posted: Jun 30, 2012 1:43 PM   in response to: phildukephd in response to: phildukephd
 
Click to report abuse...   Click to reply to this thread Reply
In hopes of helping you preserve the book and re-publish without the review, let me confirm that in my experience, if you unpublish and republish, reviews do not automatically reappear. However, if you request that they appear, kdp will oblige. At least, this is how it worked a few months ago. The ghost image is something that can happen, but usually does not. If it were me, I would republish, and not worry about all the atypical possibilities. You can always unpublish once and for all.
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums