Recently published a book I thought was formatted correctly. It wasn't. So, following all instructions, I submitted a new version and uploaded. Checked it on the simulator, and it looked fine. Got the email notice that it was published successfully at 3:43pm. I bought a copy for my Kindle, but it is still the old version! What is going on? How long does it take for the new version to replace the old?
Edited by: Michael F. Quarles on Dec 31, 2012 6:52 PM
It can take up to a week for the Look Inside feature to update. They should get the new version when they download regardless, but give it at least until the end of the week for the Look Inside to catch up.
Got the email notice that it was published successfully at 3:43pm. -----I bought a copy for my Kindle, but it is still the old version! What is going on?---- How long does it take for the new version to replace the old?
The last 3 re pubs I have done, the turnaround (including the LOOK! Inside! It has been about three hours each! (1.5 for book and an Extra 1.5 for the LOOK!)
You need to remove the old copy of your book from your kindle device(s) then delete the book before re-purchasing the latest edition.
Added Info: (1/1/13)
To remove your book from your Kindle Archive, You should go to your Manage My Kindle Page and locate your book from the list of books you have purchased and on the actions tab, there is a Delete from your library link that allows you to remove an item from your list.
By the way... I like to recommend putting a date code in the front part of the book file (title page?) something clever like 1.1.13 (YaaaaaY the first new date of the year and I did it right!) This way you know exactly which version of the book file you are looking at!
You can get support to "push" the new book file into your archive, but that takes time, and I do not like to wait!
Hi, sorry for jumping in on your thread, I'm still very new to this but we seem to be experiencing similar problems.
I swear this must be the 20th time I've uploaded my book now. There were issues with spacing, paragraphs, images, captions.. but I only saw these when I purchased a copy for myself so I could check it out. Each time I upload, I check it again and this time I see there are typos (at least two that I can see straight off) yet they're not on the manuscript I uploaded.. I also added new photos which haven't shown up either.
I can live without the pics (although I'd prefer not to ) but the typos are making me break out in hives. Please help me, gang!
Each time I upload, I check it again and this time I see there are typos (at least two that I can see straight off) yet they're not on the manuscript I uploaded.. I also added new photos which haven't shown up either.
Just to clarify, You are previewing your book? (Step 6 in the KDP bookshelf page on your book.)
I received the following in an email from amazon:
Currently, customers who have purchased a Kindle book cannot automatically download the revised content. Our technical team is aware of this issue, and are working towards automating this process.
In the meantime, we can manually send the updated content to your device. Before we send it, you should be aware that once the new content is received, features such as Highlights, Last Page Read and Bookmarks will be removed and the locations of notes may not match in the updated copy of your book.
Thanks to all who have answered.
I did delete the old version before trying to download the new.
Hello Bigtoad - thanks for your help .. I've now spent another three hours reformatting, captioning pics and removing strange 'circles' and squiggles from the manuscript. I then changed it to the new webpage format - zipped it up and with great excitement attempted to upload it to the bookshelf.
I'm now sitting here in an abyss of disappointment all I got was a big red cross and this message - Attention - A conversion error occurred. Please try again after sometime.
Because I just haven't spent enough time already.
Any more suggestions would be welcomed warmly, I swear it didn't take me as long to write the damn book as it has to get it out there.
What program are you using to format with? I used a very old version of Word my first catastrophic attempt. The whole thing came out looking like an enormous email. I had success with Word 2010, and converting it to "Web Page, Filtered".
bigtoad, you're so generous with you time, and I thank you for that. I got an email back from Amazon - this is what it said
I'm sorry for the trouble you've experienced using our website.
I see that, the ZIP folder you've uploaded for your title "Real Footballers' Wives - the First Ladies of Everton," contains one folder named KDP. Inside this folder you've placed one folder which contain images and an HTML file.
The image folder inturn contains another folder with images. Please note that, this is the reason why conversion is taking more time than expected.
Hence, we suggest you to ZIP only the HTML file and one image folder and upload it into your KDP account.
If you still face any issues in this regard then please write back to us we'll be able to assist you better.
So i did as instructed and its still the same result. I didn't make those HTML files as such, I just followed your directions and right-clicked the file to zip it. I'd previously tried to upload it just as the original file and it worked but with no pics (I have around 100 images in the master copy)
I'm also scared to delete the copy of my book from the kindle (for PC) which I bought because I can't bear to pay for it again and am wondering if the update will come through if there's nothing there to update (I'm not sure I'm wording this very well)
I'm using Word 2007, somebody suggested I get a trial version of Word 2010 and try that - I've looked at your Calibre option and was filled with dread that it would mean manually reformatting the whole 87k words for the millionth time, I've been doing this every day since the beginning of December and don't know if I have it in me to do it all again. I even had to do the paragraph indents manually as the formatting tool only did random ones.
I'm sure this is partly my fault for not being a computer geek - I really use it as a glorified typewriter and there were all kinds of symbols that appeared which I'd never seen before and didn't know what they meant. But I'm not willing to take all the blame, I think Amazon have sold this as something that would take half an hour and it would be there, updated when and how you need to at no inconvenience and it's just not like that.
So I'm back to where I started, I have a book on sale full of words which aren't even in the English language and missing images ... I don't know whether to laugh or cry!
Thanks again for your help and for listening to me moaning..
Here is my zip file recipe;
**************************************************** From Word.doc => Word.htm (Webpage, Filtered)
1) Open the Word.doc and do a Save As Webpage, Filtered, But direct the Save into a separate, empty File Folder.
NOTE: This folder should be created ahead of time, placed in a convenient place, and given a distinct name that is easy to find.
2) Word will issue a dire warning just ignore it and click the YES button!
3) After the save as, your open Word.doc will become Word.htm
4) Close it
5) Find the empty file folder (now, if you look inside the file folder, it will have the Word.htm and a file of your images in it) send the entire file folder (Word.htm and Image folder) to a zipped file by right clicking it and selecting Send to ... Compressed (Zipped) File.
NOTE: This Zipped filefolder is what you upload to the KDP Bookshelf
The zipping ties the images to the Word.htm; otherwise, the Conversion engine will ignore them.
NOTE: If you do not have ==> ANY <== IMAGES AT ALL, You do not have to zip the Word.htm file
Here is a page on Mac stuff
they mentioned Webpage filtered, but I don't think Mac Word has this
but other than this here is the Mac zip formula
Save as Webpage on mac (I still like creating the seperate folder ahead of time!
the KDP HELP lsits this as how to "ZIP file on mac
Now, to create the ZIP folder necessary for uploading to KDP:
1. Click on your HTML file to select it and while holding Shift also Click on the Folder with your images. Both files will now be selected.
2. Now let go of shift and while holding down the Control (CTRL) key, click on the HTML file 3. This will bring up a menu with options, with the word "Open" at the top. From the list, choose "Compress 2 Items"
3. This will create a ZIP file on your desktop that is automatically called "Archive.zip"
If you wish to send the book to either of the @...Kindle.com addresses you need to take the zipped file folder and stick it inside of ANOTHER empty file folder and ZIP IT A SECOND TIME!
This creates a DOUBLE ZIPPED or ZIP/ZIP folder that you attach to the email to the conversion service.
(Its a KINDLE thing )
I don't think you need Word 2010
Heck I use Word 2003 and don't have problems
from the letter you got, it looks like you "Doubled up to different files.
I like a nice clean empty file folder to put the stuff in.
Word youll let you Direct the SaveAs where ever you want to put it just browse for the file and open it then click save.
I started again from the beginning and it's worked this time. Who knows why it did now and not before, but it's there and there are no typos. If I could do a cartwheel, I'd be doing them all round the room right now.
Thanks for your patience and your help, I'm eternally in your debt, Mr Nice Guy
Aaah, I feel so relieved that it's done, it's safe and it's good quality. Thanks again everybody.
Yes, my own experience suggests that we have been sold a bill of goods. WORD's conversion to html does produce html, but it is very complex and full of style junk that gets in the way of the final conversion for kindle. I ended up spending hours editing (and learning) the html before it was behaving well on the paperwhite.