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Thread: Why did you downgrade the Report Feature?


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Permlink Replies: 11 - Pages: 1 - Last Post: Aug 24, 2008 3:54 AM Last Post By: cub06h
littletrouper

Posts: 10
Registered: 08/15/08
Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 5:28 AM
 
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The reporting feature wasn't the best in the world to begin with but at least I could get a daily snapshot of what I sold. Now, all I can get is month to date! Please bring back custom reports.
littletrouper

Posts: 10
Registered: 08/15/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 6:49 AM   in response to: littletrouper in response to: littletrouper
 
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Here's a great example of why this new report system isn't going to work:

I just logged in today for the second time. I can tell I sold something (whoohoo!) because the total has increased but I have no idea what sold because all I get is a summary report. If I want to know what sold I have to print out the listings then compare the past summary with the current... no wait -- there is NO print function! Now, how silly is that? So, I have to copy and paste --- no wait -- can't do that either because the iframe won't allow you to scroll and copy at the same time.

Bring back the old reporting system PLEASE!!!
littletrouper

Posts: 10
Registered: 08/15/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 6:50 AM   in response to: littletrouper in response to: littletrouper
 
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And while we're talking about reporting... where's the Payment Summary report?
braschi

Posts: 3
Registered: 05/29/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 10:13 AM   in response to: littletrouper in response to: littletrouper
 
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It is not fair or correct that now we cannot see the daily sales, specially when they had it in place before and was working fine. This is an important part of any sales operation. Everybody who sells in kindle should let administration be aware that this is not acceptable. through this forum and by e-mails.. What is the reason or logic for taking away this vital and needed information, crucial to any business? If we do nothing about it and let them know, they will not put it back in place. Everybody out there who needs this information,[b] please[/b] let your voice be heard and let administration know. Thank you.
scribblr

Posts: 3,504
Registered: 05/08/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 5:16 PM   in response to: littletrouper in response to: littletrouper
 
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I agree. The new system doesn't provide detail information on current sales. Bring back the old system.
kreelanwarrior

Posts: 942
Registered: 02/04/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 15, 2008 7:02 PM   in response to: scribblr in response to: scribblr
 
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yeah, i can't say that i care for it, either. i like having the option to have summaries - and being able to have the summaries in easily downloadable files is nice - but not at the expense of seeing the daily sales figures. that's a step backwards, methinks...

cheers,
mike
www.KreelanWarrior.com
zanybooksdotcom

Posts: 78
Registered: 06/22/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 16, 2008 7:30 AM   in response to: littletrouper in response to: littletrouper
 
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Not only can I not get a snapshot of my sales--which, inexplicably, have dropped to zero from an average of one every three days, but I can no longer view reports of past months. It seems that Excel is somehow involved.
rpmmta

Posts: 2
Registered: 08/15/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 16, 2008 12:04 PM   in response to: zanybooksdotcom in response to: zanybooksdotcom
 
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I agree, this change to the current report is not exceptable. I have no access to the daily sales info, and that "Excel" setup for the other reports doesn't even work on some of my computers. the ones it works on doesn't show complete or accurate data...
jcycreations

Posts: 4
Registered: 03/18/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 19, 2008 7:17 PM   in response to: littletrouper in response to: littletrouper
 
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Has anyone answered all these questions about the change in reports?
brandoncrush

Posts: 2
Registered: 08/22/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 22, 2008 2:28 AM   in response to: littletrouper in response to: littletrouper
 
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Please bring back the old method of reporting. I'd like to see my earnings to date.. etc without compiling everything myself one spreadsheet at a time.

Every other Amazon service provides real-time reporting.

Maybe get some of the people that work on the AWS side to revamp the garbage that is the dtp reporting function.
brandoncrush

Posts: 2
Registered: 08/22/08
Re: Why did you downgrade the Report Feature?
Posted: Aug 22, 2008 2:44 AM   in response to: littletrouper in response to: littletrouper
 
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Even the tooltips link back to documentation of the old reports feature:

http://forums.digitaltextplatform.com/dtpforums/entry.jspa?externalID=4&categoryID=8

Fix it, minions. :)
cub06h

Posts: 3,186
Registered: 11/23/07
Re: Why did you downgrade the Report Feature?
Posted: Aug 24, 2008 3:54 AM   in response to: brandoncrush in response to: brandoncrush
 
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The good news is that the current report has been loading quickly (at least for me) instead of grinding away for long minutes.

Some people seem to have trouble seeing the past reports. Note that they require you to have the (free) Microsoft Excel Viewer installed on your computer.

I agree with all the other complaints: it's annoying that we can't see yesterday's sales, and working with the Excel spreadsheets of past months is a pain because they scroll off the side of the monitor (and can't reasonably be printed, as someone pointed out).
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