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Thread: Account . . .


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Permlink Replies: 16 - Pages: 2 [ 1 2 | Next ] - Last Post: Oct 19, 2017 9:52 AM Last Post By: Donna St Felix
Dominic Casey

Posts: 5
Registered: 07/04/13
Account . . .
Posted: Oct 28, 2014 5:49 AM
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Cannot get into the 'bookshelf' in my account. Been trying for the last day and get the error message "Amazon having problems, try later" . . .

Kindest regards,
Dominic Casey
SC Stewart

Posts: 8
Registered: 09/20/14
Re: Account . . .
Posted: Oct 28, 2014 5:59 AM   in response to: Dominic Casey in response to: Dominic Casey
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Having same problems here since 8 pm last night. This morning one new book showing as Live, but has no pricing information, other showing as In Review. Can get to Bookshelf without "We're sorry" pop up but only by hitting bookshelf tab from the Community section. Once there can not update anything.
Kellie Gibbons

Posts: 2
Registered: 02/11/13
Re: Account . . .
Posted: Oct 28, 2014 6:29 AM   in response to: Dominic Casey in response to: Dominic Casey
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Same issue -- started this morning. But the list of books has been wonky for days, with old year old titles showing up on page one and brand new titles in a few pages. And "Contact Us" has been disabled. Gotta love a company who severs customer service when the sh*t hits the fan.
arianna elie

Posts: 6
Registered: 09/25/14
Re: Account . . .
Posted: Oct 28, 2014 6:33 AM   in response to: Dominic Casey in response to: Dominic Casey
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Dashboard showing the same issue.

Edited by: arianna elie on Oct 28, 2014 6:35 AM

Edited by: arianna elie on Oct 28, 2014 6:41 AM
Mainstay Minist...

Posts: 2
Registered: 05/09/13
Re: Account . . .
Posted: Oct 28, 2014 6:35 AM   in response to: Dominic Casey in response to: Dominic Casey
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My account has been best by problems since last night
I cannot do anything within the account due to the message:

"We're Sorry.
The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later."

KDP - please advise, or anyone else with insights
fjfichman

Posts: 2
Registered: 06/06/12
Re: Account . . .
Posted: Oct 28, 2014 6:45 AM   in response to: Dominic Casey in response to: Dominic Casey
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Same here with KDP problems getting into acct., uploading books, even Contact Us not working. Anyone out there know what is going on?
William D Jempt...

Posts: 426
Registered: 03/31/14
Re: Account . . .
Posted: Oct 28, 2014 6:55 AM   in response to: Dominic Casey in response to: Dominic Casey
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Dominic Casey wrote:
Cannot get into the 'bookshelf' in my account. Been trying for the last day and get the error message "Amazon having problems, try later" . .

This is very annoying. I have the same problem and I'm ready to submit my newest ebook.
Leif Pedersen

Posts: 176
Registered: 09/21/13
Re: Account . . .
Posted: Oct 28, 2014 7:58 AM   in response to: Dominic Casey in response to: Dominic Casey
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Same here. Maybe Amazon is doing some maintenace work. Anyway, I hope it gets fixed quickly.

Leif PEDERSEN
DRSC Publishers
Dj Koolaide

Posts: 16
Registered: 04/23/14
Re: Account . . .
Posted: Oct 28, 2014 8:06 AM   in response to: Dominic Casey in response to: Dominic Casey
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Same problem. I emailed them, If I get a response, I will let you know.
Chaitali Chakra...

Posts: 1
Registered: 09/18/14
Re: Account . . .
Posted: Oct 28, 2014 8:07 AM   in response to: Dominic Casey in response to: Dominic Casey
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Same issue for me "The ... Please try again later."

Raj
Robert McCarthy

Posts: 1
Registered: 03/02/14
Re: Account . . .
Posted: Oct 28, 2014 8:07 AM   in response to: Dominic Casey in response to: Dominic Casey
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Got the same issue here. Saw it a couple times last night. Now this morning can't get in at all.
Nathan A. Jones

Posts: 11
Registered: 05/19/14
Re: Account . . .
Posted: Oct 28, 2014 8:47 AM   in response to: Dominic Casey in response to: Dominic Casey
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Having the same issue. Trying to get to Bookshelf since sometime last night I get the "We're sorry. The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later."

I should mention that the issue is occurring with Firefox, and when I try it with Safari it seems to work no problem.

Edited by: Nathan A. Jones on Oct 28, 2014 8:47 AM
Manuel Alvarez

Posts: 1
Registered: 10/16/14
Re: Account . . .
Posted: Oct 28, 2014 10:05 AM   in response to: Nathan A. Jones in response to: Nathan A. Jones
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Same thing happens to my account but CreateSpace is also giving me issues.
kdpadmin

Posts: 1,464
Registered: 01/01/70
Re: Account . . .
Posted: Oct 28, 2014 11:25 AM   in response to: Manuel Alvarez in response to: Manuel Alvarez
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Thank you for calling out these recent technical issues. We posted under Announcements here:

https://kdp.amazon.com/community/ann.jspa?annID=590

Stay tuned for an update under Announcements once resolved.
BJ Markel

Posts: 1
Registered: 10/18/17
Re: Account . . .
Posted: Oct 18, 2017 3:30 PM   in response to: Dominic Casey in response to: Dominic Casey
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My account no longer lists sales. Nor does it have any record of sales of How to Fall Out of Love by Dr. Debora Phillips. Can you help.
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