Thanks,Peter! I have toyed with pricing before; nice to be able to experiment. So far, sales are up even at $3.99, so I will stick with it for a bit. Strangely, I made one book 99-cents, thinking it would be a promo type book to draw traffic to the others. So far, however, not one sale OR borrow! Oh, the games we have to play just to make a living!😁
I finally got a reply from Customer Service a few minutes ago. Their reply is below and I just sent them views of my sales dashboard going back to Nov 1 showing a lot of sales up until the end of Nov, plus a view of the Dec month to date sales report which shows ONE sale for Dec and the Dec dashboard shows ZERO.
After thoroughly checking our database, I was able to confirm that there are no issues in our system when updating the sales reports for month and at the same time we haven't received any notification from our technical department about a glitch or something similar.
However, I'd like to kindly ask you to provide us more information on the issue you're having (and may be attach screenshots), so that we may investigate further and address your concern in a better way.
Ann, I have never noticed that my sales increase when I drop the price, nor do they fall off when I raise the price.
I thought I might be able to lure people to buy the full-priced books if I published a related short book with a chapter from the Real book, and priced it at 99 cents or a dollar, but as things have turned out, the Real book at $4.99 generally outsells the bargain-priced promotional version.
Donna, sales go up and sales go down. And there are days -- sometimes weeks -- that are just black holes. (For some reason I usually experience these in September.) Though payouts were delayed and confused at the end of November, I doubt that that can be related to how your books are selling in December. I think you just have to accept it as one of those things that make the writer's life a chancy one.
I agree but what makes no sense is two things:
1: The paid dashboard shows one sale and the color graph shows zero for anything.
2: I publish under three names and it seems odd that nothing at all is showing except for the above since the last day of Nov.
With the recent problems they have had and the fact that I received an unexplainable payment on Dec 1 (after all else had been received in Nov), something is just not right.
I am still waiting on a reply from CS from/concerning the views I sent of the graphs late last night. I'll post the results of what I find out.
I received another reply from Customer Service.
They said the one sale showing in Dec for completed sales was actually initiated in early November and it took a long time to complete.
Concerning the NO orders (no red or blue lines) showing in Dec on the Dashboard they said nothing. I have replied with another inquiry to them.
I agree, Notjohn! Seems me books (which are short how-to guides) sell at either the $2.99 or $3.99 price point...which tempts me to up some to $4.99. Although I did that for a couple awhile back and received a feedback comment that $4.99 was too much. I guess since $3.99 is working, I'll stick there for now. I am anxiously awaiting to see what the Select cut is for us this month as it's that drop that has really hurt me. In a good month, 40% of my income comes from the borrows.
Things seem to be ticking along pretty well for me. Borrows outstripping buys by about 2:1 and the Uk not doing much more than a heart beat to show there's some life there. Looks like there will be a cheque from the US and the UK. A surprise this morning from Japan - my first buy from there ever.
We had about 100% growth in sales in November but our sales have declined a little bit so far for December. Our run rate has come down a bit. We pulled our first book out of KU at the end of November and we are wondering if that's had an impact. Our KU sales flatlined for a few weeks in November and then picked up for the last 2 weeks of November which added to our run rate.
We've been running a continuous advertising campaign since 6 November so it's a bit surprising to have this dip in run rate for the past 5 days.
But it is the lead up to Xmas and the stores are getting really busy so maybe it's seasonal for certain age groups of readers. If your reader age group is anything up to 40's, I'm guessing their busy prepping for Xmas. Having only been selling for 3 months we're not familiar with the seasonal fluctuations for our age group or genre yet.
Also, the economy hasn't been brilliant for 2014 so people are probably saving their money for Xmas gifts. All the small retailers I've spoken to are saying they slowed down around October and we are, in effect, a small retailer too. The big corporates aren't as flush with funds as they usually are this time of year (spending the last of their years budgets) and I know a lot of companies clawed back 2014 budgets to improve their end of year numbers.
In my assessment for my main business, I've concluded 2014 started strong based on the exit from 2013. Companies projected higher revenue and profit but as the year played out, the revenue didn't come in as planned so they cut budgets everywhere starting around August. When they do that, they also get rid of contractors, consultants, jobs, they flatline recruitment and cut bonuses and salary increases. People don't have as much money and confidence in their jobs and that affects retail spending.
2014 just wasn't as a good a year as everyone hoped. As book sellers, we're on the tail end of that problem because we are a retailer. If my assessment is right then it's an economic glitch and it shouldn't last. A glitch is usually a 3 - 6 month window (occassionally a year for certain sectors) that isn't bad enough to be called a recession (because it never hits the GDP and other measures) but for people (like small retailers) tracking their sales closely, they notice the downturn.
So I'm guessing a glitch plus it being Xmas and depending on how established you are as a book seller and the typical age group of your buyers will determine how badly you will be affected.
I published my first book on the 1st of December and ive been in tears to see zero sales in five days, is this normal or is there a problem? Most of the people on this forum say there is a problem. Has anyone heard back from amazon?
If you just published, I think it will take a while to be in all markets available.
I am assuming you have just one book and am assuming you also did your book in print form. (This forum is for Kindle.)
Also, being new, don't count on anything for Dec. You have to much competition, namely Christmas.