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Thread: "Your File Is Converting, Please Wait..." --- For *Forever*


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Permlink Replies: 3 - Pages: 1 - Last Post: Dec 17, 2008 10:28 AM Last Post By: krysia322
krysia322

Posts: 2
Registered: 12/05/08
"Your File Is Converting, Please Wait..." --- For *Forever*
Posted: Dec 5, 2008 6:32 PM
 
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This is the second day of my attempting to upload my zipped (as per the DTP Upload directions) file, only to get hung up on the conversion portion of the process. Last night it took so long that I finally shut down my computer and went to bed; only to have it still claiming to be converting the file when I restarted my computer today.

I deleted that attempt to add an item, started from scratch with "Add an item", only to get hung up at the exact same place as before. There is no way to cancel the upload and/or "conversion" to re-attempt once at this step either, apparently, other than deleting the item and trying again.

I use a Mac OX X (10.4.11) with the most current Safari browser. I've also tried it with the most current Firefox browser (for Mac) to no avail (the same problem occurs).

Any ideas?
Thank you,
Krysia
www.krysiaswebbooks.com
dusto111111

Posts: 2
Registered: 12/06/08
Re: "Your File Is Converting, Please Wait..." --- For *Forever*
Posted: Dec 6, 2008 11:28 AM   in response to: krysia322 in response to: krysia322
 
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Same problem here. Have tried uploading previously uploaded texts that converted fine. It happens with text files, zips, pdf. I use firefox, safari, and ie - all have same problem. Thanks for your "expedient" service in resolving this matter.
kreelanwarrior

Posts: 942
Registered: 02/04/08
Re: "Your File Is Converting, Please Wait..." --- For *Forever*
Posted: Dec 7, 2008 12:06 PM   in response to: dusto111111 in response to: dusto111111
 
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not sure what the problem might be, but it's not mac specific - i use safari under OS X and have (knock on wood!) haven't had any troubles, although it's been a few weeks since i've monkeyed with any of my DTP titles...

cheers,
mike
http://www.kreelanwarrior.com

[b]Publish Your Book on the Amazon Kindle: A Practical Guide[/b], available NOW in paperback, for the Kindle, and Mobipocket Reader.
krysia322

Posts: 2
Registered: 12/05/08
Re: "Your File Is Converting, Please Wait..." --- For *Forever*
Posted: Dec 17, 2008 10:23 AM   in response to: kreelanwarrior in response to: kreelanwarrior
 
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When I checked to see if my file has converted, I now get this:

"Attention
Cannot get conversion result. "

WTH? It won't let me click on the lit browse button either in an attempt to reupload.

???

ETA: It worked with Safari instead of Firefox; now I got this:
"Your document was successfully converted. We recommend that you preview the converted file by clicking the "Preview" button. The preview mode allows you to download the intermediate HTML markup of the converted file. Check out the Formatting Documents Guide to learn how you can modify and re-upload the HTML markup."

Finally.
Off to try...

Message was edited by: krysia322
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