Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Publisher Support » Payment Issues

Thread: December report


Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 11 - Pages: 1 - Last Post: Dec 11, 2009 2:21 PM Last Post By: cub06h
jdscaife

Posts: 51
Registered: 12/10/07
December report
Posted: Jan 4, 2009 9:12 AM
Click to report abuse...   Click to reply to this thread Reply
I December report only shows a few items and no payment due for any of them. This is an error as I last checked on December 20th and there was a fair amount due for the month.
Are you having problems with your accounting system?
cub06h

Posts: 3,186
Registered: 11/23/07
Re: December report
Posted: Jan 4, 2009 10:15 AM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
Same here! Last time I looked, I had $24.50 in royalties for December. That would have been through the 29th or possibly the 30th. The December report shows me with no sales whatever.

Similarly, there's huge discrepancies in the YTD sales. On B000ZLZ0S6 in the November report, I have 27 YTD sales. In the December report, I have only 8.

Check your reports, guys!
kindlepublisher99

Posts: 3
Registered: 01/04/09
Re: December report
Posted: Jan 4, 2009 12:55 PM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
We had a lot of sales in December on the Kindle and all are lost now! The December report reflects none of the sales posted during the month of December 2008. There is obviously a serious bug in Amazon's reporting software.
raddy6666

Posts: 1
Registered: 01/05/09
Re: December report
Posted: Jan 4, 2009 5:51 PM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
My december report shows 0 sales. Is this merely a software bug, and does amazon have the correct records on file? Has anyone attempted contacting amazon telephone support regrading this matter?
kdpadmin

Posts: 1,464
Registered: 01/01/70
Re: December report
Posted: Jan 8, 2009 2:22 PM   in response to: raddy6666 in response to: raddy6666
Click to report abuse...   Click to reply to this thread Reply
Correct December reports should be visible now. Please email any other issues to dtp-support@amazon.com

Thanks for using Amazon DTP

Message was edited by: dtpadmin
jdscaife

Posts: 51
Registered: 12/10/07
Re: December report
Posted: Jan 28, 2009 7:52 AM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
It seems that the YTD totals on many items are incorrect as well. Amazon changes the price or percentage taken on the books sold on Kindle and then "keeps" the funds it seems in some cases.
In January 2009 the "direct payment was "delayed" by 3 days". Not a lot of time BUT when you have pre-set payments coming out of your bank account and have "Scheduled" deposits if the two don't meet you end up with not only paying a higher amount to Kindle but payment the banks for overdraft fees while they take billions of our money from Congress.
I think its time for a set down meeting with banks and I am going to do it with mine after calling my Congressmen.
cub06h

Posts: 3,186
Registered: 11/23/07
Re: December report
Posted: Jan 29, 2009 3:55 AM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
Right. We need a federal bailout for Kindle publishers! Where do we apply?
816798376198276...

Posts: 17
Registered: 02/04/09
Re: December report
Posted: Feb 5, 2009 9:40 PM   in response to: kdpadmin in response to: kdpadmin
Click to report abuse...   Click to reply to this thread Reply
I'm glad to learn about that email address (dtp-feedback@amazon.com). Can I use that address to ask about this "Amazon Digital Text Publisher Questionaire" that I got from digitalrights@amazon.com that asks me to fax themn my banking info? Or can you answer that? I've been trying to get some anser to this for 3 weeks now...
kreelanwarrior

Posts: 942
Registered: 02/04/08
Re: December report
Posted: Feb 7, 2009 5:02 AM   in response to: 816798376198276... in response to: 816798376198276...
Click to report abuse...   Click to reply to this thread Reply
yes, you can use that address, but don't expect a reply any time soon (the admins are as bad about answering mail as they are about visiting the boards).

if you don't hear back from anybody in a day or so, contact regular amazon customer support and ask them, explaining that you haven't received a response from DTP...

cheers,
mike
Visit my author site
Follow me on Twitter

[b]Publish Your Book on the Amazon Kindle: A Practical Guide[/b], available in paperback, for the Kindle, and Mobipocket Reader.
seaweed9999

Posts: 42
Registered: 10/18/09
Re: December report
Posted: Dec 9, 2009 5:59 AM   in response to: jdscaife in response to: jdscaife
Click to report abuse...   Click to reply to this thread Reply
Can you tell me first!, what is the % of profits we get for a sale? 2nd, I am not showing any kind of account at all. I have one buy , one refund. I bought my own book and couldn't download it so cancelled the buy. How do we ever know how many books we really sell?? Where are the checks and balences? Have three books on and five to upload. Am waiting for some answer as to, will this ever pay off? Please give me a clue!!
Shirley
kdpadmin

Posts: 1,464
Registered: 01/01/70
Re: December report
Posted: Dec 9, 2009 5:53 PM   in response to: seaweed9999 in response to: seaweed9999
Click to report abuse...   Click to reply to this thread Reply
Dear Publisher,

Please note that for each Digital Book we sell, a royalty equal to thirty-five percent (35%) of the applicable Suggested Retail Price will be paid.

You can view your reports under the "My Reports" tab on the Dashboard, which gives you up-to-date access to your recent sales and payment information. You can find instructions regarding how to view the reports at the following link:

http://forums.digitaltextplatform.com/dtpforums/kbcategory.jspa?categoryID=8

I hope this information is helpful. If you have any further questions please write back to us at dtp-support@amazon.com.

Thank you.
cub06h

Posts: 3,186
Registered: 11/23/07
Re: December report
Posted: Dec 11, 2009 2:21 PM   in response to: seaweed9999 in response to: seaweed9999
Click to report abuse...   Click to reply to this thread Reply
Shirley, it's pretty much up to you to sell your book. Amazon won't do it for you. You need a catchy title, a professional-looking coverl, a niche that people will find, and most of all in my opinion you need a good website with links to your book(s).

It's quite obvious in my experience that the title is very, very important. I've got two short ebooks out there with brilliant titles, and they outsell the rest by two or three to one. Even related titles can get overlooked (related subjects, I mean, without the catchy title).

Oh, and price. Just because Dan Brown gets $9.99 for an ebook doesn't mean that you can. I price full-length books at $4.99, short stuff at $3.49, $1.99, and 99 cents. Others have a $1.99 rule for full-length books.
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums