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Thread: DTP Known Bugs List


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Permlink Replies: 13 - Pages: 1 - Last Post: Feb 27, 2009 9:32 PM Last Post By: dancinglegos
dre95060

Posts: 26
Registered: 09/24/08
DTP Known Bugs List
Posted: Feb 12, 2009 9:54 AM
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I'd like to start a thread on known bugs in the DTP to prevent others from falling into the same traps and also as a way to help the DTP administrators keep track of the bugs.

Here's my list:

1. When uploading a photo for the product page, the name of the photo must be all lowercase letters or DTP will not accept it.

2. Month-to-Date reports do not report accurate numbers, as some transactions are apparently counted more than once.

3. Readers who have bookmarks or annotations associated with a book cannot download the latest edition of a book published by DTP unless Amazon customer service deletes the title from their Digital Library and they purchase the book again. There is no way for the reader to override this from the "Manage Your Kindle" page.

4. When entering the product description into DTP, the DTP ignores line breaks and runs all the text together, including lists, etc. DTP should at the very least recognize the line breaks. Ideally it would support HTML descriptions.

Add your bugs below!
dre95060

Posts: 26
Registered: 09/24/08
Re: DTP Known Bugs List
Posted: Feb 12, 2009 9:59 AM   in response to: dre95060 in response to: dre95060
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5. (Bug or Feature?) Time stamps on the DTP forum are apparently GMT.
edwpat12

Posts: 53
Registered: 12/03/07
Re: DTP Known Bugs List
Posted: Feb 13, 2009 6:07 AM   in response to: dre95060 in response to: dre95060
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The Browse button when trying uploading a file no longer works with Windows Explorer. Colleagues have been able to do it, but my 2 comupeters will not give me access. It was suggested that when changes were made that my window's set-up was no longer compatible. Fortunately, I also have firefox, which worked fine. This is annoying, but would have been a stopper had I not had at least one alternative.
neuroprosthetics

Posts: 107
Registered: 01/13/09
Re: DTP Known Bugs List
Posted: Feb 13, 2009 6:34 AM   in response to: dre95060 in response to: dre95060
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If we are talking about dates.

I don't consider this a bug, but DTP Admin registered in 1970, check it out.

I just find it funny, that's all.

dtpadmin

UserID: 1
Name: DTP Admin
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kreelanwarrior

Posts: 942
Registered: 02/04/08
Re: DTP Known Bugs List
Posted: Feb 14, 2009 4:46 AM   in response to: neuroprosthetics in response to: neuroprosthetics
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yeah, for some obscure reason i used to know, 1970 is often a default origin date for many computer systems. go figure... ;-)

cheers,
mike
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[b]Publish Your Book on the Amazon Kindle: A Practical Guide[/b], available in paperback, for the Kindle, and Mobipocket Reader.
neuroprosthetics

Posts: 107
Registered: 01/13/09
Re: DTP Known Bugs List
Posted: Feb 14, 2009 8:21 AM   in response to: kreelanwarrior in response to: kreelanwarrior
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Maybe DTP Admin's true registration date is 2070, that's why the sporadic posting pattern.

That time travel technology might have some bugs too.

It would be nice to be able to organize LIVE documents into folders and set them aside if you don't want to work on them for a while.
neuroprosthetics

Posts: 107
Registered: 01/13/09
Re: DTP Known Bugs List
Posted: Feb 14, 2009 8:36 AM   in response to: dre95060 in response to: dre95060
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[i]> 5. (Bug or Feature?) Time stamps on the DTP forum are
apparently GMT.[/i]

You can set the Forum time to your local time, Edit Settings - if you click on your own username, a panel opens, and you can make all kinds of changes.

However, I just noticed this, so I add it here. If you change the clock on the bulletin board to your local time, the settings work, but if you then log out and delete the cookies from your computer, next time it's GMT again. So you have to reset it once more.
petersonsnelnet

Posts: 16
Registered: 01/29/09
Re: DTP Known Bugs List
Posted: Feb 15, 2009 9:28 AM   in response to: neuroprosthetics in response to: neuroprosthetics
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Links do not work in the DTP previewer. However, as a general rule of thumb, TOC links that are functional in a browser should work fine in your Kindle Book.

per dtp-feedback@amazon.com
2-13-09
casspriano

Posts: 22
Registered: 02/10/08
Re: DTP Known Bugs List
Posted: Feb 22, 2009 8:35 PM   in response to: dre95060 in response to: dre95060
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I couldn't find a "start new thread" button or link anywhere, so I am posting this here (it seems appropriate). Does anyone know what this error message means (encountered when trying to upload a book interior in MS Word format on 2/21/09 and 2/22/09). For the record, I also tried uploading in RTF format, with the same outcome. Anyway, the error message says:

Attention
Error code: ConversionGeneratedEmptyDoc Error message: ************************************* * Kindle Creator V6.01 build 41 * * Copyright Amazon.com 2003-2007 * ************************************* Warning(prcgen): Hyperlink not resolved: /var/tmp/dtfc/htmlToPostHtml/ticket_1250657/dtp_211196_

What do I do now?

Thanks!
dancinglegos

Posts: 86
Registered: 01/28/09
Re: DTP Known Bugs List
Posted: Feb 24, 2009 6:28 PM   in response to: casspriano in response to: casspriano
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Casspriano, try saving your Word document as a web page (not a single web page, but the web page option) then uploading it.
casspriano

Posts: 22
Registered: 02/10/08
Re: DTP Known Bugs List
Posted: Feb 25, 2009 7:47 PM   in response to: dancinglegos in response to: dancinglegos
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Ok, I tried that and it uploaded OK, but it looks like heck. I have never had any problems uploading regular MS Word files before. Has the system been changed yet again (for the worse)? Is there any way to continue using regular MS Word files?
dancinglegos

Posts: 86
Registered: 01/28/09
Re: DTP Known Bugs List
Posted: Feb 27, 2009 7:44 PM   in response to: casspriano in response to: casspriano
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I was able to upload Word docs with few problems. I did find was some spacing trouble where I indented parts I wanted to set off differently from the rest of the text. Big mistake. I went through the manuscript and took out the indents and all was fine. I'm using whatever version of Word is in Office 2003.

After you saved your file as a web page, did you open it in Word and look at it? Maybe the formatting problems will be obvious if you do and you can correct them and upload it again.
casspriano

Posts: 22
Registered: 02/10/08
Re: DTP Known Bugs List
Posted: Feb 27, 2009 8:02 PM   in response to: dancinglegos in response to: dancinglegos
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You know, I have literally dozens of books on Kindle now, and I have to say that I am 110% sure that there is no problem with my file. There is clearly a problem with DTP right now. I'll juts give it a week and try again. DTP, if you're listening - fix the system - please!
dancinglegos

Posts: 86
Registered: 01/28/09
Re: DTP Known Bugs List
Posted: Feb 27, 2009 9:32 PM   in response to: casspriano in response to: casspriano
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I think you can make that 200% sure if you have a bunch of books that went thru okay. Best of luck.
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