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Thread: can't upload product image


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Permlink Replies: 2 - Pages: 1 - Last Post: Feb 22, 2009 11:23 AM Last Post By: cdusen
cporter0

Posts: 1
Registered: 01/02/09
can't upload product image
Posted: Jan 1, 2009 4:44 PM
 
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My product Image is a JPG file and seems to fit the formatting conventions, but I can not get it to upload.

I have tried unsuccessfully to get information on an Amazon inedtification number (AISN) as listed in the naming conventions in hopes that re-naming my file would sove the problem.

I have also tried unsuccessfully to send this question directly to Amazon.

Can anyone help me to understand what I must do to upload the picture for identification of my new book?
kreelanwarrior

Posts: 942
Registered: 02/04/08
Re: can't upload product image
Posted: Jan 1, 2009 6:18 PM   in response to: cporter0 in response to: cporter0
 
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a couple of things to check, since the image formatting conventions are really semi-bogus:

  • make sure the .JPG is in lower case (.jpg)
  • make sure there aren't any spaces in the filename (not sure if that would be an issue, but better safe than sorry)
  • the image should be roughly 1200 pixels on the shortest side; don't over-achieve, though - that's plenty big enough

those are the main things. so double check those first, then we'll go from there. i wish i could offer more substantive help, but - as you've noticed - DTP support is, shall we say, just a tad lackluster... :-(

cheers,
mike

[b]Publish Your Book on the Amazon Kindle: A Practical Guide[/b], available NOW in paperback, for the Kindle, and Mobipocket Reader.
cdusen

Posts: 3
Registered: 02/20/09
Re: can't upload product image
Posted: Feb 22, 2009 11:23 AM   in response to: cporter0 in response to: cporter0
 
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I just within the hour found the answer: FIREFOX. All of a sudden uploading images in jpeg is a snap! Explorer on Vista was not showing me the upload button. Good Luck
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