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Thread: Pages Read Flatlining


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Permlink Replies: 21 - Pages: 2 [ 1 2 | Next ] - Last Post: Nov 13, 2016 12:14 PM Last Post By: Andrea Smith
Miss Rebecca R ...

Posts: 5
Registered: 09/29/15
Pages Read Flatlining
Posted: Oct 27, 2016 12:52 AM
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Hi guys, I wondered if I could ask other authors here if they have experienced a sudden flatline in KDP pages read?

I am very new to self-publishing and still trying to learn as much as possible, but after a year of consistent pages read on my debut book I have suddenly flatlined over the past week. My pages read does tend to fluctuate and sometimes it goes through dry spells, but I have never had it go to zero for a whole week before.

I am part of a few writer's groups on forums who have expressed a similar problem all at the same time and many were sure the lack of pages read was due to a new Kindle feature which is causing a glitch and meaning a whole book is only being counted as 1 page. Suspiciously I had a day where I had 1 page read which seemed a bit odd to me and a few days of the number 14 in a row.

I contacted Amazon when I first experienced the problem and they performed an audit and sent me back some money I was owed. After that the streams went back to regular numbers for me - between 50 and 1000 per day. Now it is flatlining again but they have told me the number is correct.

I understand that every book has a shelf-life and will reach a natural end at some point, but I still feel very suspicious that this is an Amazon glitch. I even ran a KDP promotion to test the waters and it has led to a few sales but still zero streams which I find really odd.

Does anyone have any advice or been experiencing the same thing? Thanks a lot!
Donna St Felix

Posts: 5,433
Registered: 09/18/13
Re: Pages Read Flatlining
Posted: Oct 27, 2016 12:57 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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Miss Rebecca R Jerams wrote:
Hi guys, I wondered if I could ask other authors here if they have experienced a sudden flatline in KDP pages read?

I am very new to self-publishing and still trying to learn as much as possible, but after a year of consistent pages read on my debut book I have suddenly flatlined over the past week. My pages read does tend to fluctuate and sometimes it goes through dry spells, but I have never had it go to zero for a whole week before.

I am part of a few writer's groups on forums who have expressed a similar problem all at the same time and many were sure the lack of pages read was due to a new Kindle feature which is causing a glitch and meaning a whole book is only being counted as 1 page. Suspiciously I had a day where I had 1 page read which seemed a bit odd to me and a few days of the number 14 in a row.

I contacted Amazon when I first experienced the problem and they performed an audit and sent me back some money I was owed. After that the streams went back to regular numbers for me - between 50 and 1000 per day. Now it is flatlining again but they have told me the number is correct.

I understand that every book has a shelf-life and will reach a natural end at some point, but I still feel very suspicious that this is an Amazon glitch. I even ran a KDP promotion to test the waters and it has led to a few sales but still zero streams which I find really odd.

Does anyone have any advice or been experiencing the same thing? Thanks a lot!


I think there are some major glitches going on with both the paperbacks and digital books. Hopefully one day we will all see a catch-up with the numbers.
Ngoc Moretti

Posts: 4
Registered: 10/01/16
Re: Pages Read Flatlining
Posted: Oct 27, 2016 8:41 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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I've had the same issues. It's a glitch.
Miss Rebecca R ...

Posts: 5
Registered: 09/29/15
Re: Pages Read Flatlining
Posted: Oct 27, 2016 9:49 AM   in response to: Ngoc Moretti in response to: Ngoc Moretti
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Thanks for the responses - have either of you experienced glitches like this before?

I am not sure if I should continue to message Amazon over the problem. They just keep denying it exists!
writerbn

Posts: 5,234
Registered: 05/12/12
Re: Pages Read Flatlining
Posted: Oct 27, 2016 10:01 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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Miss Rebecca R ...

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Registered: 09/29/15
Re: Pages Read Flatlining
Posted: Oct 27, 2016 11:15 PM   in response to: writerbn in response to: writerbn
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Thank you! It's good to know it's not just me!

Although as of today the pages have gone up to 126 so hopefully the glitch is getting fixed and it continues this way.
james

Posts: 1,283
Registered: 09/25/12
Re: Pages Read Flatlining
Posted: Oct 30, 2016 4:08 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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Dear author,
You have to understand that authors have been bundling their stories like crazy into one massive volume because sales are dead and page reads is all there is for some.
Most readers are using the subscription now, so they don't buy anymore. They borrow ten books at a time, but the average pages per book has shot up from 50 to about a 1000. That's a lot to read, which is why many flip through to find a story they like, hence the zon enacting the flip system.
Many markets are saturated right now as readers are backlogged. Also, you have probably maxed out your readership. You have to be publishing constantly. Also, after a mini drought, your book fell out of the best sellers trough, and now no one sees it anymore.
Nothing for you to be suspicious about. You have to get busy writing.
And you'll have to try different niches as yours may have filled up and died.
Test the waters with short stories in different niches until you find the one that is red hot.
Miss Rebecca R ...

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Registered: 09/29/15
Re: Pages Read Flatlining
Posted: Oct 30, 2016 1:31 PM   in response to: james in response to: james
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With all due respect James, you don't know anything about my book or my readership. I have had consistent page reads for over a year which suddenly dropped to zero or one at the exact same time as many other writers I know from book groups. I find it hard to believe that is a coincidence and it seems very suspicious.to me. Of course, I have been prepared for my reads to decline after such a long time but the way in which they have dropped out of nowhere and gone to such odd numbers is definitely a glitch.

Luckily after writing this post the streams seem to have reverted back to a more realistic number so I'm hoping it was just a temporary problem that has now been fixed! And hopefully by the time my sequel is released in Jan the glitching will have stopped for good.

If anyone else is in the same boat, it's not just a competitive market at play, I'm sure there are problems with Amazon! But let's hope they are addressing them.
Notjohn

Posts: 22,965
Registered: 02/27/13
Re: Pages Read Flatlining
Posted: Oct 31, 2016 3:22 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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I don't enroll my books in Select, but I can assure you that sales were poor in September and worse in October. This wasn't true of print editions, but it has been true of e-book sales generally in October. (My September sales were strong on other platforms.)

Curiously, I had a rush of sales in the UK and AU overnight, practically doubling the previous 29 days. I wish the same had happened on the US store!

Few or no e-book best-sellers are available in KU, so I think it's a bit premature to say nobody is buying e-books any more! But the "write another book" mantra is always worth heeding.

Good luck! -- NJ

The book: Notjohn's Guide to Kindle Publishing 2016

The blog: Notjohn's KDP Guide
Scott Hildreth

Posts: 117
Registered: 07/11/13
Re: Pages Read Flatlining
Posted: Oct 31, 2016 5:20 AM   in response to: Notjohn in response to: Notjohn
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In response to your post, I have been in the game since the inception of KU, and have been ranked #1 as an erotica author, and as high as the top 10 author in contemporary romance. My books, historically, are ranked in the 50-ish sales rank (overall) post-release, and #1 in their respective genre. I have won multiple Kindle All Star awards for both my books, and as an author.

I have written 30 novels, all of which have been #1 best-sellers.

Not saying this as a braggart, but simply providing information to support my claim.

Since KENPs inception, my pages read have had a 'resting rate' of 50k a day (if no new releases), and a rate of 250k-300k a day when I have a new release. In September, figures began to plummet. In October it flat lined. It's now at 10% of the 'norm' for me (5k a day). Again, this comes after seeing great 'sales' from KU long before the pages read system, and great 'pages read' since the system's release.

My book's sales, however, have continued along the same path as always without any changes..

I have emailed Amazon, provided supporting data, and I am awaiting a response.

Hope this helps.

Scott Hildreth
Miss Rebecca R ...

Posts: 5
Registered: 09/29/15
Re: Pages Read Flatlining
Posted: Oct 31, 2016 10:03 AM   in response to: Scott Hildreth in response to: Scott Hildreth
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Thanks a lot for the replies everyone - it's good to know that it is not just me who saw a decline in Sept/Oct and it is obviously affecting a lot of authors.

Perhaps the time of year is just not a great one in general but to have so many page streams flatline out of nowhere despite sales being regular is definitely very suspicious. I hope it is starting to get back to normal for you now. Amazon will not admit there is a glitch but as long as they get it fixed that's the main thing!

I find it really inspiring to hear other authors success stories by the way and it definitely gives me motivation to keep writing so thanks for sharing :)

Edited by: Miss Rebecca R Jerams on Oct 31, 2016 10:03 AM
Barbara Bothwell

Posts: 4
Registered: 11/05/13
Re: Pages Read Flatlining
Posted: Nov 1, 2016 5:54 AM   in response to: writerbn in response to: writerbn
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Know what you mean. Mine flatlined in Sept, I e-mailed Amazon and got the basic reply but sales/reads started again. Have flatlined for most of October and sent another e-mail to Amazon telly them that I already do everything that is recommended (and more) publicity wise. Answer? Try thge forums!
nasrin2010

Posts: 5
Registered: 10/14/10
Re: Pages Read Flatlining
Posted: Nov 1, 2016 6:52 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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It's happening to me as well and it sounds as if I'm in good company. I'm taking the wait and see approach, as well as writing, writing, writing. I'm not convinced yet that we are seeing a complete market shift, but I do believe that I do need to follow the trends in my genre (romance) to see what, if anything is swiftly changing. While my sale and page reads were excellent until "The Great Flat-line of 2016" I need to make an honest reassessment. Thanks for the info!
Barbara Bothwell

Posts: 4
Registered: 11/05/13
Re: Pages Read Flatlining
Posted: Nov 2, 2016 4:01 AM   in response to: Donna St Felix in response to: Donna St Felix
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Same here. Amazon say they have carried out an audit on my reads (and sales which are also flatlining) and say there is nothing wrong. I think there must be because in October 2015 my sales were great so it isn't a seasonal thing. I shan't bore you with my advertising PR programme - I am in public relations - and I really cannot do more to promote my books. Amazon suggested the Forums - don't think they check themselves otherwise they would see how many of us are complaining about flatlining.
Andrea Smith

Posts: 32
Registered: 10/14/12
Re: Pages Read Flatlining
Posted: Nov 9, 2016 10:32 AM   in response to: Miss Rebecca R ... in response to: Miss Rebecca R ...
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When Amazon introduced the new "Page Flip" Feature on their e-reader product lines, they failed to inform authors enrolled in the KDP Select program that it does not have the capability to count pages read. Thus, the reason for the "flatlining" of your pages read numbers. Amazon still denies there is a problem, although they had posted previously on one of these boards that the Page Flip was a navigation tool and not intended to be used to turn the pages, and so if a reader chooses to use it that way, there is no mechanism to count the pages read.

Basically, you're screwed until Zon decides to fix the problem which they seem reluctant to do being they don't admit there is one.
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