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Thread: Royalties

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Permlink Replies: 3 - Pages: 1 - Last Post: Jan 12, 2017 5:33 AM Last Post By: cdalebrittain

Posts: 1
Registered: 07/19/16
Posted: Jan 5, 2017 12:23 AM
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So I am in south Africa and we can only get s cheque mailed to us. There no banking support, but still haven't seen my royalties
Monday Sadiku

Posts: 94
Registered: 06/04/16
Re: Royalties
Posted: Jan 5, 2017 1:14 AM   in response to: tamzin in response to: tamzin
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Hello Tamzin, have you heard of Payoneer?
Payoneer bank account and its master card is a payment solution that can be of great help to you.
Check out this my blog post for the step by step processes involve in registering for the bank account, card delivery, activation, and entering the bank details into your KDP account.
Ian Mackenzie

Posts: 18
Registered: 02/10/14
Re: Royalties
Posted: Jan 7, 2017 8:46 AM   in response to: tamzin in response to: tamzin
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I'm a South African author. I have had a book on KDP Direct since February 2014 and although my book gets read FOR FREE by Amazon customers on an ongoing basis, I have never seen so much as a whiff of the Global Fund we are supposed to benefit from. .
That is one issue. Another is the fact that as a South African, I am forced to comply with Amazon's payment choice on royalties and that is the issuing of a cheque once I reach the threshold of 100 currency units in US dollars, Pound Sterling or Euros. I don't have a problem with that but I do have a problem when they keep moving my earnings from one account to another so that one week I have US$ 92.00 due to me and GBP 50.00. The next time I look I have US$ 69.00 due and GBP 65.00 and the time after that I see I have suddenly picked up a whole lot of Euro sales (the book is in English) and my pound and dollar figures haven't changed. I think they call it fund manipulation to withhold payment. I call it fraud.
The other issue is the time it takes for a cheque to reach me once it has been dispatched. ONE MONTH is the given time by Amazon.... Now where in this day and age does it taker one month for a standard size envelope to travel across the world. I frequently exchange items with a colleague in Denver Colorado by mail and the most time it has ever taken from door to door is 7 days. How come the postal service used by Amazon takes a month??... But it doesn't stop there. The mail service used by Amazon has never been able to get a cheque to me first time round. The first cheque ALWAYS fails to arrive, which means they need to void the cheque ( 7 to 10 days... seriously??) and then dispatch a replacement, The replacement takes 7 to 10 days to draw (Seriously???) and then it is another month (if luck it working in your favour) before the cheque arrives. This is not a joke, it's how it happens. The quickest I have ever had a royalty cheque after my threshold of 100 currency units has been reached is 12 weeks. I have waited as long as 16 weeks, which was the longest it took. On that occasion the cheque got lost three times and only after I went ballistic on the phone did they agree to send it by courier. I got it within 36 hours after that.
I think we need to unite as authors and start putting pressure on Amazon to jack up. If one works out the volume of money they are holding back from authors by manipulation and deception, it will make your head spin.... Personally I think it is a disgrace and a criminal activity.

Edited by: Ian Mackenzie on Jan 7, 2017 8:47 AM

Edited by: Ian Mackenzie on Jan 7, 2017 8:53 AM

Posts: 11,585
Registered: 03/05/11
Re: Royalties
Posted: Jan 7, 2017 9:40 AM   in response to: Ian Mackenzie in response to: Ian Mackenzie
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I understand that between the banking system and the postal system things are tough for South African authors. But you're making it harder on yourself through misunderstanding a few things.

The royalties from pages-read (the Global Fund if you're in Select) are added to your regular royalties and will be paid once you reach $100 or 100 GBP etc. (In fact, 60 days after the end of the month in which you reach that number, but you knew that.) (And the readers aren't reading for free--they pay $10 a month for unlimited reading, which is where the Global Fund comes from.)

Looking each week at the 6-week royalty report is useless and confusing, because each week a new week is added on the front and an old one dropped off the back, so if you made more 6 weeks ago than you did in the current week, the total will seem to "go down." The only reports worth looking at closely are the Prior-month reports. They will show you royalties due you in each marketplace, and that amount won't go away.

I don't know why your mail fails to arrive, but it's not Amazon's fault. I understand that South Africa has had serious issues with mail service, so I'd put the blame there for losing checks, not Amazon. I very much doubt Amazon is trying to deceive and manipulate you, though you're clearly frustrated. Good luck!
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