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Thread: Unaccountable Royalties Received


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Permlink Replies: 5 - Pages: 1 - Last Post: Feb 14, 2017 11:10 AM Last Post By: Notjohn Threads: [ Previous | Next ]
Robert J. Crowe

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Registered: 04/02/14
Unaccountable Royalties Received
Posted: Jan 31, 2017 11:24 AM
 
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I've received Royalties from Smashwords (though my novel is only sold on the Amazon Kindle site). The sum is negligible ($7.10), but I'm still curious as to when the copies were sold and I can't find that listed anywhere. I've tried the dashboard reports, but they only go back 90 days. Has anyone had this problem and resolved it. If so, I would love to know how. Thank you in advance.
Ralph E Vaughan

Posts: 2,736
Registered: 12/01/12
Re: Unaccountable Royalties Received
Posted: Jan 31, 2017 11:31 AM   in response to: Robert J. Crowe in response to: Robert J. Crowe
 
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Robert J. Crowe wrote:
I've received Royalties from Smashwords (though my novel is only sold on the Amazon Kindle site). The sum is negligible ($7.10), but I'm still curious as to when the copies were sold and I can't find that listed anywhere. I've tried the dashboard reports, but they only go back 90 days. Has anyone had this problem and resolved it. If so, I would love to know how. Thank you in advance.

If you published and received your royalties through Smash*Words, why would you expect KDP to have a record of it at all? That's between you and Smash*Words.

Emily Veinglory

Posts: 2,671
Registered: 04/25/13
Re: Unaccountable Royalties Received
Posted: Jan 31, 2017 11:32 AM   in response to: Robert J. Crowe in response to: Robert J. Crowe
 
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Smashwords is not associated with, and does not even distribute to, Amazon. I suggest that you contact Smashwords and ask them about it.
cdalebrittain

Posts: 9,511
Registered: 03/05/11
Re: Unaccountable Royalties Received
Posted: Jan 31, 2017 1:19 PM   in response to: Robert J. Crowe in response to: Robert J. Crowe
 
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Most likely you used to be on Smashwords and didn't make their minimum for payment. But since you've left them, and since it's been a while, and since you're never going to make the minimum, they decided to pay you anyway.
grandmaster

Posts: 628
Registered: 11/29/16
Re: Unaccountable Royalties Received
Posted: Feb 14, 2017 5:21 AM   in response to: cdalebrittain in response to: cdalebrittain
 
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cdalebrittain wrote:
Most likely you used to be on Smashwords and didn't make their minimum for payment. But since you've left them, and since it's been a while, and since you're never going to make the minimum, they decided to pay you anyway.

That's the likely answer. After a certain length of time, I believe US law says they have to pay any funds owed, no matter how small.

Also, could folks leave the issues with other sites off this forum? Smashwords, Kobo and everyone else you can name has their own support teams, and some even have forums.
Notjohn

Posts: 19,780
Registered: 02/27/13
Re: Unaccountable Royalties Received
Posted: Feb 14, 2017 11:10 AM   in response to: Robert J. Crowe in response to: Robert J. Crowe
 
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Robert, at the end of 20016, Smashwords changed its payout policy. It now posts to PayPal without any minimum. As a result, like you, I got a payment for a few dollars just a week or two ago, and I haven't distributed through SW for five years or so.

Most e-tailers pay out once a year at least, but SW follows its own strange rules. Perhaps someone got a lawyer after them for sitting on money.

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
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