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Thread: Look Inside Feature not opening


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Permlink Replies: 4 - Pages: 1 - Last Post: Feb 23, 2017 1:53 AM Last Post By: side_up
side_up

Posts: 25
Registered: 01/16/12
Look Inside Feature not opening
Posted: Feb 21, 2017 6:13 AM
 
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Anybody else having this problem?? It's very strange. I can't look inside any book on Amazon.co.uk - the feature starts to load but the book never opens and the load wheel just carries on spinning. At first I thought it was just my books but it's the same for any book. They all open fine on Amazon.com it's just the co.uk site.
I don't know if it's a problem on the Amazon site or if the problem is at my end.
If anyone else is experiencing this or has any idea about what's wrong, I'd be very grateful to hear
writerbn

Posts: 5,252
Registered: 05/12/12
Re: Look Inside Feature not opening
Posted: Feb 21, 2017 6:38 AM   in response to: side_up in response to: side_up
 
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The Look Inside has been more problematic lately, in general.

Some time last year, the same thing happened, where the Look Inside on all books on the dot-UK site vanished. They came back within a day or two. I suspect that it's probably some kind of server upgrade issue.
Donna St Felix

Posts: 5,486
Registered: 09/18/13
Re: Look Inside Feature not opening
Posted: Feb 21, 2017 8:01 AM   in response to: side_up in response to: side_up
 
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side_up wrote:
Anybody else having this problem?? It's very strange. I can't look inside any book on Amazon.co.uk - the feature starts to load but the book never opens and the load wheel just carries on spinning. At first I thought it was just my books but it's the same for any book. They all open fine on Amazon.com it's just the co.uk site.
I don't know if it's a problem on the Amazon site or if the problem is at my end.
If anyone else is experiencing this or has any idea about what's wrong, I'd be very grateful to hear

There was a short spell late last night where a message saying site maintenance was going on while just trying to get into the site, so who knows. I had never seen that message before.
side_up

Posts: 25
Registered: 01/16/12
Re: Look Inside Feature not opening
Posted: Feb 23, 2017 1:13 AM   in response to: side_up in response to: side_up
 
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Now the Look Inside feature on Amazon.com is not opening either. I'm begin to wonder if it's a virus on my system - but if so, how strange that it's only affecting Amazon! So I ask again, is anyone else having this problem at the moment. If not, then it must be a virus :(
I also wondered at first if it was a browser issue - I use MS Edge. But I'm having the same problems on my iPad as well which uses Safari.

Edited by: side_up on Feb 23, 2017 1:14 AM
side_up

Posts: 25
Registered: 01/16/12
Re: Look Inside Feature not opening
Posted: Feb 23, 2017 1:53 AM   in response to: side_up in response to: side_up
 
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I seem to have fixed this issue - it appears it was Microsoft Edge that was causing the problem. I've switched back to Google Chrome and everything is fine now - fingers crossed!
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