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Thread: Book Stuck in Review for 8 Days Now


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Permlink Replies: 3 - Pages: 1 - Last Post: Mar 24, 2017 2:25 AM Last Post By: David Mcillorum Threads: [ Previous | Next ]
Dave Kinsella

Posts: 21
Registered: 10/02/14
Book Stuck in Review for 8 Days Now
Posted: Mar 20, 2017 8:10 AM
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Is anyone else having this problem? They keep saying they'll get back to me in 5 days... Also updates I've made to other works are just hanging. I'm hoping this is due to some system update or training they're doing which is slowing everything down and not something more serious...
Donna St Felix

Posts: 3,559
Registered: 09/18/13
Re: Book Stuck in Review for 8 Days Now
Posted: Mar 20, 2017 5:38 PM   in response to: Dave Kinsella in response to: Dave Kinsella
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Dave Kinsella wrote:
Is anyone else having this problem? They keep saying they'll get back to me in 5 days... Also updates I've made to other works are just hanging. I'm hoping this is due to some system update or training they're doing which is slowing everything down and not something more serious...

Kindle digital book or Paperback (CreateSpace or Kindle Beta Print) ?
grandmaster

Posts: 838
Registered: 11/29/16
Re: Book Stuck in Review for 8 Days Now
Posted: Mar 21, 2017 4:39 AM   in response to: Dave Kinsella in response to: Dave Kinsella
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I don't remember ever seeing anyone having such a long approval time, unless there's something wrong with the file. Are you sure you haven't gotten an email that may have ended up in the spam filter? If not, I'd ask that the books be returned to draft so you can check them and then try uploading again. Something likely got stuck, and if you are sending new emails, you're just starting the process to get them looked at over again.

I uploaded a file yesterday, and it actually went faster than usual. The cover and manuscript usually take a long time before they're accepted, but everything was only about a minute. And it went live in less than four hours. That's fast, even for my normal (usually a bit over four hours).
David Mcillorum

Posts: 2
Registered: 10/27/16
Re: Book Stuck in Review for 8 Days Now
Posted: Mar 24, 2017 2:25 AM   in response to: Dave Kinsella in response to: Dave Kinsella
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I'm having the same problem. Changed my ebook cover last Saturday 18th March and published. Still showing old cover and Live Updates In Review on my dashboard for the past 6 days now. Interestingly enough, I also updated my paperback version which went live within 24 hours. Seems to be a problem with the ebook version. Awaiting a response from KDP.
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