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Permlink Replies: 13 - Pages: 1 - Last Post: Dec 8, 2009 1:03 PM Last Post By: cjeasyaspie
bufocalvin

Posts: 18
Registered: 01/26/08
5 simultaneous device licenses for DTP books?
Posted: Jul 16, 2009 12:51 PM
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The following has started to appear on some books in the Kindle store:

====================
Simultaneous Device Usage: Up to 5 simultaneous devices, per publisher limits
====================

It did appear on at least one of my titles, through no action of mine.

I'm seeing questions from readers. Amazon states that "Most books" have [b]six[/b] licenses.

Are these "simultaneous" device in addition to one standard license (meaning the six licenses that people have most often), or are DTP books being limited to five devices?

Thanks!

kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 16, 2009 5:34 PM   in response to: bufocalvin in response to: bufocalvin
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Hello,

Please write to us at dtp-support@amazon.com with couple of ASINs so that we can research further on this.

Thanks!

Message was edited by: dtpadmin
patriciasierra

Posts: 24
Registered: 04/18/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 16, 2009 6:10 PM   in response to: kdpadmin in response to: kdpadmin
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My books have the same line added to them without my requesting those limitations. This, along with the elimination of discounts on DTP titles, is putting DTP authors at a disadvantage. Is that the plan?
louggle

Posts: 35
Registered: 06/02/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 16, 2009 7:47 PM   in response to: bufocalvin in response to: bufocalvin
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"research this"? well, shouldn't they have done that before posting to the topic? it looks somewhat incompetent that they seem to not know what it is, no? sigh...
tannerartesz

Posts: 1
Registered: 07/17/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 16, 2009 9:09 PM   in response to: kdpadmin in response to: kdpadmin
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My research has shown me that independently published books have received this limitation while traditionally published books have not. Could you please add that to your research and explain?

Thank you,
Tanner

Message was edited by: tannerartesz
ifreelance2

Posts: 107
Registered: 04/02/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 7:45 AM   in response to: tannerartesz in response to: tannerartesz
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I started noticing this on my books as well. However I don't see it as a bad thing necessarily. What is happening is that the Kindle is getting popular and their are now homes with more than one. If you and your spouse both have a Kindle that are on the same account you can download the book to both Kindles. However if you recommend a book to someone at work they still have to buy there own copy because they are not on your account. I don't see any harm in it.
patriciasierra

Posts: 24
Registered: 04/18/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 9:59 AM   in response to: ifreelance2 in response to: ifreelance2
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It is a problem in that people with six devices (say, a three-Kindle family with the Kindle application also on three iPhones) will be able to view the book on only five of those six devices. It also sets our books apart from those books that are available for six devices. At the time I bought my Kindle, I believe all the e-books were licensed for six devices. I don't recall ever running into one that wasn't. I don't understand why Amazon has done this and I'd like to see them explain their thinking.
bufocalvin

Posts: 18
Registered: 01/26/08
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 10:00 AM   in response to: ifreelance2 in response to: ifreelance2
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That part (simultaneous use on multiple devices on the same account) has always been true, ifreelance, and is one of the best things about the Kindle store. :)

However, Amazon has said "Most books.." have six licenses. The concern here is that the message is indicating to savvy Kindle users that our books have [b]fewer[/b] licenses than "most" books. They'd be getting 17% (roughly) less value from DTP books than from the typical traditional publisher title.

Five licenses may sound like a lot, but it's not that many. We have three Kindles and an iPhone in my family...so we've already used four licenses, if we put the same book on all four devices.

For newbie Kindle users the message may be a plus, since it more explicitly states the multiple license advantage. For experienced users, it makes it seem like we have chosen to offer fewer licenses than is typical. I've seen readers asking about it, so that's why I'm looking for the clarification. :)
ifreelance2

Posts: 107
Registered: 04/02/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 10:02 AM   in response to: bufocalvin in response to: bufocalvin
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Thank you for enlightening me.
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 1:41 PM   in response to: bufocalvin in response to: bufocalvin
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Hello,

We have identified an error in our system. We are fixing the problem to remove the device limit for DTP titles. We apologize for this error.

Thanks!
vlgallas

Posts: 2,504
Registered: 05/13/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 17, 2009 1:55 PM   in response to: kdpadmin in response to: kdpadmin
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Thank you dtpadmin!
bufocalvin

Posts: 18
Registered: 01/26/08
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 18, 2009 9:02 PM   in response to: kdpadmin in response to: kdpadmin
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Thanks so much for the follow-up, dtpadmin! :)
musicfanplus

Posts: 2
Registered: 07/19/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 19, 2009 9:21 AM   in response to: louggle in response to: louggle
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I like that they were so responsive to this question though, not wasting time trying to cover up that they didn't know. It's a big, still fast-growing company.
cjeasyaspie

Posts: 2,356
Registered: 05/28/09
Re: 5 simultaneous device licenses for DTP books?
Posted: Jul 24, 2009 4:33 AM   in response to: musicfanplus in response to: musicfanplus
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I like that they were so responsive to this question
though, not wasting time trying to cover up that they
didn't know. It's a big, still fast-growing company.

I think that is a good attitude, and a point we should all remember.

Amazon is blazing new trails and dragging us along for the ride. There are bound to be stumbles along the way.

If we were to report problems and discuss how they affect us without getting accusatory as to Amazon's motives, it would probably benefit us all.

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