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Thread: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?


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Permlink Replies: 12 - Pages: 1 - Last Post: May 16, 2017 2:20 AM Last Post By: Harshdeep Singh Threads: [ Previous | Next ]
Satbir singh

Posts: 14
Registered: 04/16/17
Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 18, 2017 10:08 PM
 
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Uptill 14th of april I could upload and preview my poetry book in hindi but since the 15th, selecting Hindi(beta) as your language and uploading anything at all gives an error.
I kept cleaning, reformatting my file to no avail.
I contacted Amazon they gave me a meaningess reply saying my book is in Sanskrit which is not supported! My book is in hindi, as normal hindi as any hindi book already on amazon store. THeir reply just shows they have no idea what they are supporting.

My file shows up clean on the offline previewer too but fails conversion on the KDP page.

So, to test out the KDP page, Today I tried to upload a file with just one word and a pagebreak and even that failed conversion. Then I uploaded a blank file and even that failed conversion.
I uploaded the same file after selecting my language as English and it got converted and could be previewed.

The Hindi conversion process is broken, IMO, since the 15th making it impossible to publish a book anymore.

Can someone here try it out with any file and confirm? I will contact Amazon with this issue again s soon as I am sure it is an issue for all.
thrasherll

Posts: 4,890
Registered: 06/27/12
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 18, 2017 10:37 PM   in response to: Satbir singh in response to: Satbir singh
 
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Satbir singh wrote:
Uptill 14th of april I could upload and preview my poetry book in hindi but since the 15th, selecting Hindi(beta) as your language and uploading anything at all gives an error.
I kept cleaning, reformatting my file to no avail.
I contacted Amazon they gave me a meaningess reply saying my book is in Sanskrit which is not supported! My book is in hindi, as normal hindi as any hindi book already on amazon store. THeir reply just shows they have no idea what they are supporting.

My file shows up clean on the offline previewer too but fails conversion on the KDP page.

So, to test out the KDP page, Today I tried to upload a file with just one word and a pagebreak and even that failed conversion. Then I uploaded a blank file and even that failed conversion.
I uploaded the same file after selecting my language as English and it got converted and could be previewed.

The Hindi conversion process is broken, IMO, since the 15th making it impossible to publish a book anymore.

Can someone here try it out with any file and confirm? I will contact Amazon with this issue again s soon as I am sure it is an issue for all.


Now you can publish books in five Indian languages on KDP

That's the title of an article in the KIndle Direct Publishing Newsletter, which arrived in my email yesterday. Perhaps there is some change to the procedure, maybe you need to choose which of the five languages or something like that. I just looked at the language choices on the Book Details page and it does say (Beta) after each of the five languages. Beta programs often have some problems.

L. L.Thrasher

thrasherll

Posts: 4,890
Registered: 06/27/12
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 18, 2017 10:50 PM   in response to: thrasherll in response to: thrasherll
 
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I overlooked the fact that you had mentioned (Beta) in your heading. Just ignore that part of my post. Thanks.

L. L. Thrasher
Notjohn

Posts: 21,608
Registered: 02/27/13
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 21, 2017 3:01 AM   in response to: Satbir singh in response to: Satbir singh
 
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Mr. Singh, you say "until April 14." Did you actually upload and publish a Hindi-language book before that? Would you give us the ASIN?

This is very encouraging news, despite the problem you have now encountered. I'm sure it will work out. Have you tried sending an excerpt from your book to Support to demonstrate the language?

Thank you!

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
thrasherll

Posts: 4,890
Registered: 06/27/12
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 21, 2017 3:47 PM   in response to: Shahdev Sharma in response to: Shahdev Sharma
 
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Shahdev Sharma wrote:
Hii Satbir singh ji,
I want to know that, can you get sales by hindi poems on Amazone.com and Amazone.in
And please inform me about the procedure of beta version,
Please mail me at : DELETED EMAIL ADDRESS

Please reply brother

You should remove your email from youR post. These are public forums, meaning anyone in the world can read them.

Also, I'm just a writer; I don't know any details about the Hindi beta program, I just saw it mentioned in the monthly newsletter KDP emails to us. Here's the link to the KDP Announcement about it:

https://kdp.amazon.com/community/ann.jspa?annID=1267

L. L. Thrasher

Notjohn

Posts: 21,608
Registered: 02/27/13
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: Apr 22, 2017 2:59 AM   in response to: thrasherll in response to: thrasherll
 
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Given that Mr Singh hasn't replied in four days, perhaps he is one of those drive-by shooters who leave us wondering what really happened.

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
Satbir singh

Posts: 14
Registered: 04/16/17
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 3, 2017 11:18 PM   in response to: Notjohn in response to: Notjohn
 
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Sorry to keep you waiting, I was busy trying to get the issue solved.

The update: Still not solved. Been contacting Amazon support since then. Their answers were pretty meaningless in the begining, like saying my book is not in Hindi, etc. As of now, they have the docx file fo my book and say that they can upload and preview it correctly. Al though I have even asked 3 ppl in different cities to try and upload a file with single word and even that has failed coversion.
Just sent screenshots to Amazon showing the issue again.

@notjohn : To answer your question : I was able toi upload and preview the docx on the upload page uptill 14th. I had not published the book yet. But it converted properly and showed up in the previewer. Now the same file does not and hence I am unable to publish it. Infact a blank file, or a file with even one word fails conversion if you select the language as "Hindi(beta)". In fact, it would be great if you could also try it out with any file and let me know if it converts and previews on the publishing page or not. IT would help a lot.

Satbir singh

Posts: 14
Registered: 04/16/17
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 11, 2017 9:17 PM   in response to: Notjohn in response to: Notjohn
 
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Guys, theissue has been finally resolved by the Amazon support team. it took almost a month of troublehsooting and turns out the book was perfectly fine and the culprit was:

THE COVER IMAGE : TUnrs out even though Tiff files are supported and recommended for cover images by Amazon, it was this cover image which was leading to a failed conversion of the book.

Why it converted correctly if the selected language was English and failed only when the selected language was Hindi remains unknown, but changing the cover image to a jpeg has soved the problem an my book is published and live now and thankfully, sellling too :)

Here is the link to the book,the hindi characters show up perfectly now: http://amzn.in/3bTo6DA

Any other guys publishing Hindi books just make sure your cover image is a jpeg or the book fails conversion. I wish Amazon would put this out on the Hindi submission form for maximum knowledge so that others don't have to wait a month like I had to.
Notjohn

Posts: 21,608
Registered: 02/27/13
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 12, 2017 3:04 AM   in response to: Satbir singh in response to: Satbir singh
 
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That's great news, congratulations. I wonder if the Look Inside sample will come along in time?

Loved this bit in the descr*iption:

As the author says:
"हर लम्हे का अपना एक मुक़ाम है शायद,

I don't know what it says, but I do know that author-publishers have been trying to get HIndi onto Amazon for five years or more.

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
Satbir singh

Posts: 14
Registered: 04/16/17
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 12, 2017 5:55 AM   in response to: Notjohn in response to: Notjohn
 
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Well, i was worried it wont show up correctly in the description as Amazon still says do not put hindi characters in description as they might not show up correctly. I am happy it is showing correctly as this little sample of what poetry lurks inside is actually helping and converting ppl.
I saw a book today which had the complete descritpion in hindi, so I guess, publishers as well as amazon is more confident about that now.
Satbir singh

Posts: 14
Registered: 04/16/17
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 15, 2017 7:40 AM   in response to: Satbir singh in response to: Satbir singh
 
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Just here to share my happiness that within 4 days my book is showing up at no 5 in the default sort of the Poetry section :) Pretty unexpected and makes me really happy.
Joseph M Erhardt

Posts: 3,642
Registered: 12/21/15
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 15, 2017 6:33 PM   in response to: Satbir singh in response to: Satbir singh
 
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Satbir singh wrote:
Just here to share my happiness that within 4 days my book is showing up at no 5 in the default sort of the Poetry section :) Pretty unexpected and makes me really happy.

My fellow writing compatriot: If you can do anything with a work of poetry, you are breaking all the established expectations.

Continued good luck to you!
Harshdeep Singh

Posts: 1
Registered: 05/16/17
Re: Hindi (Beta) is broken since the 15th of april. is anyone able to publish?
Posted: May 16, 2017 2:20 AM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
 
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Thank you sire ! :D Every encouragement counts !
Currently no 3 now: http://amzn.in/1wAx0m5

I guess its time for the second book :)
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