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Thread: why has my book not gone up for pre order yet?


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Permlink Replies: 2 - Pages: 1 - Last Post: May 19, 2017 12:12 PM Last Post By: Diana Persaud
Elisha

Posts: 2
Registered: 05/19/17
why has my book not gone up for pre order yet?
Posted: May 18, 2017 7:47 PM
 
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my book is supposed to be ready for pre order but it keeps saying it will send me a confirmation e mail when it is done. How long should this take? it has already been over a week!
Donna St Felix

Posts: 4,476
Registered: 09/18/13
Re: why has my book not gone up for pre order yet?
Posted: May 18, 2017 10:49 PM   in response to: Elisha in response to: Elisha
 
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Elisha wrote:
my book is supposed to be ready for pre order but it keeps saying it will send me a confirmation e mail when it is done. How long should this take? it has already been over a week!

If your book on your Bookshelf reflects that it is set, it should be OK. Sometimes the system messes up with emails.
Note: If you did not change the time for it to start, it will start at 8am Pacific (California) time on the date you set.
Diana Persaud

Posts: 2,358
Registered: 10/07/13
Re: why has my book not gone up for pre order yet?
Posted: May 19, 2017 12:12 PM   in response to: Elisha in response to: Elisha
 
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Elisha wrote:
my book is supposed to be ready for pre order but it keeps saying it will send me a confirmation e mail when it is done. How long should this take? it has already been over a week!

I recently did a preorder and once you submit it, you get an email saying the pre-order is up and you can find it on Amazon.com. Then within 24 hours you get another email reminding you that you need to have the final file submitted by X date.

I've never received any email stating I would get a "confirmation email".

What did the email say exactly?
When did you set up the preorder?
Is the preorder available on Amazon.com?
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