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Thread: My Book is Live but can't be purchased


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Permlink Replies: 8 - Pages: 1 - Last Post: Jul 10, 2017 2:30 PM Last Post By: thrasherll
Angel Messi

Posts: 1
Registered: 12/21/16
My Book is Live but can't be purchased
Posted: May 1, 2017 2:36 PM
 
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Good day everyone,

Please I need your help. I'm an indie author and I just published a book titled: The Magic Words. The book is live and available for purchase on my bookshelf, but it cannot be bought by customers. Please what do I do?
Thanking you in advance.
Angel Messi
Joseph M Erhardt

Posts: 4,454
Registered: 12/21/15
Re: My Book is Live but can't be purchased
Posted: May 1, 2017 3:39 PM   in response to: Angel Messi in response to: Angel Messi
 
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It's available to me to purchase. If your friends are located in a country that has its own Amazon, they won't be allowed to purchase from the .com site. E.g., a U.K. resident would need to buy from the U.K. Amazon, etc.

Could this be it?
Munindra Misra

Posts: 1
Registered: 05/20/17
Re: My Book is Live but can't be purchased
Posted: May 19, 2017 6:08 PM   in response to: Angel Messi in response to: Angel Messi
 
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I am having the same problem in India. Would like to purchase from amazon.in but it is not available there.
Notjohn

Posts: 22,956
Registered: 02/27/13
Re: My Book is Live but can't be purchased
Posted: May 21, 2017 2:52 AM   in response to: Munindra Misra in response to: Munindra Misra
 
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Give us the ASIN and someone will check the store for you.

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
H. H. Khoo

Posts: 2
Registered: 07/08/17
Re: My Book is Live but can't be purchased
Posted: Jul 7, 2017 10:36 PM   in response to: Angel Messi in response to: Angel Messi
 
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Hi, I have the same problem. My book ("Unfamiliar Future") is live as shown on my Bookshelf but cannot be found on the Amazon.com site. Please advise on how to resolve this prob. Thank you.

Regards,
HH Khoo
Notjohn

Posts: 22,956
Registered: 02/27/13
Re: My Book is Live but can't be purchased
Posted: Jul 8, 2017 2:23 AM   in response to: H. H. Khoo in response to: H. H. Khoo
 
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H. H. Khoo

Posts: 2
Registered: 07/08/17
Re: My Book is Live but can't be purchased
Posted: Jul 9, 2017 7:56 PM   in response to: Notjohn in response to: Notjohn
 
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Thank you NJ.

My book is not found when I searched the Amazon site without login. Does this happen to new books?

Regards,
HH Khoo
thrasherll

Posts: 5,049
Registered: 06/27/12
Re: My Book is Live but can't be purchased
Posted: Jul 9, 2017 9:22 PM   in response to: Angel Messi in response to: Angel Messi
 
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On the .com site, if I add your name and search for The Magic Words Messi, your book pops right up. That means it's there, but not near the top of the 50+ pages of the search results. Amazon's search engine is designed to provide good service to their customers, so like other serach engines, including Google, it brings things up in the order of most popular things first because those are the things most customers have searched for, which means they're popular items and lots of people will continue to search for them.

Your book also comes up right at the top when I use the "Sort by" feature and choose "publication date." That, of course, will change when other people publish new books with a similar title. The phrases "magic words" and "magic word" appear in many, many titles. If lots of people search for your book, it will eventually show up closer to the top in a search. Your book also comes up 4th or 5th from the top if I add "children" to the title. How many people use those techniques to narrow down their searches is anyone's guess, but I know from working in a library that lots of people have no idea how to narrow a search.

L. l. Thrasher
thrasherll

Posts: 5,049
Registered: 06/27/12
Re: My Book is Live but can't be purchased
Posted: Jul 9, 2017 9:30 PM   in response to: H. H. Khoo in response to: H. H. Khoo
 
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H. H. Khoo wrote:
Thank you NJ.

My book is not found when I searched the Amazon site without login. Does this happen to new books?


Logging in is not a requirement for searching for anything on Amazon. If it was, it would discourage potential customers and that's not something any company wants to do. It would be like not letting people try on clothing in a department store unless they had an account with the store.

You can find it when you log in because you've probably previously searched for it and, like any search engine, Amazon knows what you've searched for. That's why you get ads for things you've recently looked at on Amazon. When you're not logged in, that info isn't available to the search engine.

L. L. Thrasher

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