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Thread: I changed my Amazon username, but the old name shows up


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Permlink Replies: 3 - Pages: 1 - Last Post: Jun 11, 2017 5:15 AM Last Post By: SunTrust
SunTrust

Posts: 7
Registered: 06/04/17
I changed my Amazon username, but the old name shows up
Posted: Jun 9, 2017 6:24 AM
 
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I changed my Amazon username, but the old name (SunTrust) still shows up when I am logged into kdp.amazon

How do I get it to synch with the Amazon account?
Notjohn

Posts: 22,960
Registered: 02/27/13
Re: I changed my Amazon username, but the old name shows up
Posted: Jun 9, 2017 1:24 PM   in response to: SunTrust in response to: SunTrust
 
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To publish on the KDP, you must use your legal (tax-paying) name. If you did not do this, use the Contact Us option (bottom of this page, right side) to ask Support for help.

If you want to use a fake name on this forum, that's perfectly all right. At least I hope it is, because I have always done that.

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com
cdalebrittain

Posts: 11,111
Registered: 03/05/11
Re: I changed my Amazon username, but the old name shows up
Posted: Jun 10, 2017 8:13 PM   in response to: SunTrust in response to: SunTrust
 
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The forum handle you chose originally is with you forever. This is a known bug. Sorry.
SunTrust

Posts: 7
Registered: 06/04/17
Re: I changed my Amazon username, but the old name shows up
Posted: Jun 11, 2017 5:15 AM   in response to: SunTrust in response to: SunTrust
 
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I know all about software bugs!!!!!!

Thanks.
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