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Thread: Kindle recognize new bank account


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Permlink Replies: 3 - Pages: 1 - Last Post: Jul 6, 2017 6:05 AM Last Post By: monkey2009
erikpublishing

Posts: 3
Registered: 07/23/08
Kindle recognize new bank account
Posted: Jul 4, 2017 8:35 PM
 
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I have been away from Amazon for years, but my book remains on Kindle. I am trying to enter new bank account information, current information, for the payments to be directed. When I enter the information, I receive a message that the new bank account is not receiving payments (Well, I just entered it) and I am not allowed to save the bank info.

Can reply and tell me how to delete the old bank account and make the new one effective?

Edited by: erikpublishing on Jul 4, 2017 8:35 PM

Edited by: erikpublishing on Jul 4, 2017 8:36 PM

Edited by: erikpublishing on Jul 4, 2017 8:37 PM
Emily Veinglory

Posts: 3,379
Registered: 04/25/13
Re: Kindle recognize new bank account
Posted: Jul 5, 2017 12:34 PM   in response to: erikpublishing in response to: erikpublishing
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Go to you bank and make sure you are using the correct numbers.
Notjohn

Posts: 22,982
Registered: 02/27/13
Re: Kindle recognize new bank account
Posted: Jul 6, 2017 3:12 AM   in response to: Emily Veinglory in response to: Emily Veinglory
 
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And if that fails, try another bank.

Note that the required information varies among countries. In the US, it's a "routing code." In the UK, I believe you're supposed to use the IBAN. That's probably determined by your tax ID, so if you enter an American Social Security number and you live in the UK, the software might be looking for a US bank and reject any other. (That last bit is a guess.)

Good luck! -- NJ

The book: Notjohn's Guide to E-Book Formatting (and print as well!)

The blog: http://notjohnkdp.blogspot.com

Edited by: Notjohn on Jul 6, 2017 3:13 AM
monkey2009

Posts: 2,031
Registered: 06/03/12
Re: Kindle recognize new bank account
Posted: Jul 6, 2017 4:16 AM   in response to: erikpublishing in response to: erikpublishing
 
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You need Iban and BIC which should be on your statements, or the bank can tell you.

If it still doesn't work then use the contact us link to contact support.
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