Last month I got an email that in 5 days all my novels would be taken off KDP Select. There was no previous warning email to say they found one of my books on Nook, just the statement of being removed due to non-exclusivity. I believe the book was still on Nook after I unpublished with Smashwords and not everything was taken down. I had that happen before a year ago when everything was not unpublished properly by them and I enrolled my book back in SELECT, not realizing.
I get a big chunk of my author paycheck from SELECT (Kindle Unlimited) and speak at Writers' Conferences on the merits of SELECT.
I've written them to say that I didn't get a warning, had no idea, and feel this is very unfair for them to do this to me. I'm an Amazon #1 Bestselling Author, not that I think that deserves better treatment, but I do believe I should get fair treatment. I asked them if they had an old email address. I asked if they sent me warnings, if they could give me the address of someone I could contact but never heard from them again.
Has anyone else had to go through this? If so, did you get back on Select before the year's penalty?
You've done this TWICE but think you're being treated "unfairly"? You should have learned the first time that it's your responsibility to ensure your books are completely unavailable elsewhere before entering an exclusivity contract.
You can try pleading your case through the "Contact Us" link at the bottom of this page, but since this is the SECOND time you've broken the same rule, you should probably resign yourself to the consequences.
I had that happen before a year ago when everything was not unpublished properly by them and I enrolled my book back in SELECT, not realizing.
So, it didn't occur to you to wait a while and double check that books were down, when this had already happened to you before?
The way I see it, you've been treated fairly. You could have lost your publishing account completely and permanently. I don't think Amazon issues warnings after a first violation, but always check spam folders.