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Thread: Honest General Feedback.


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Permlink Replies: 8 - Pages: 1 - Last Post: Aug 8, 2017 1:45 AM Last Post By: robertgrah
kay williams

Posts: 12
Registered: 04/09/13
Honest General Feedback.
Posted: Jul 20, 2017 1:13 AM
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Hello.

Having been using KDP for a while now and seeing changes to the Dashboard come and go I have decided to get a few things off my mind here just to see if other people have had the same ideas and that I'm not just nit-picking.

Star Rating / Reviews
I know that its hard to have a link to absolutely everything all on one web-page, but I find it astonishing that the star rating for my titles and the reviews for them is not included somewhere on the Dashboard. I have have 4 titles, which isn't a lot and I certainly don't have thousands of reviews, but I would love to be able to see my star-rating and reviews without having to load up each book individually on its Amazon Product page to see if a new review has been left.

Even if there was a simple tab on the Dashboard that lists the Star Rating and the number of new reviews left would be really helpful, then I would have to waste time checking each of my titles to see if anything new has been left.

KENP
Its fab that it lists the number of pages read by why it there no ongoing 'live' total of how much these pages are worth? Surely this would be easy to add to the Royalties Earned totals at the bottom of the Sales Dashboard? Its annoying having to wait until KDP gets around to publishing its generated reports to see the figure.

KU/KOLL
Why is there no ongoing total of how many of my titles are sold on prime/borrowed through these options? People borrow or buy books and will read them sometimes months after the download. I am trying to see the trend between my number of pages read against the number of prime sales/borrowing that is taking place.

AMS
I am taking my first plunge with the Amazon Marketing Services, and seeing more traffic and KENP pages read during the advertising so I would consider it a success. However the service only seems to be offered in dollars, with the exchange rate the way it is (I'm in the UK) it is rather sucking the profit out of venture. I have emailed the UK AMS department asking for help/advise/or if it is even possible to set up as a Vendor and use the UK AMS site and was promised a response in 24 hours, four days later I am still waiting which I am taking to mean that it is dollars or not at all.

Another thing about AMS is that even though it has its own tab on the KDP site to see any results you have to login to another site to see them. Whats the point in pushing a service on the KDP site and then not making the results easily accessible from the same place?

Looking forward to knowing if anyone has had the same experiences.

Kay

Edited by: kay williams on Jul 20, 2017 1:41 AM
Elodie

Posts: 699
Registered: 03/23/14
Re: Honest General Feedback.
Posted: Jul 20, 2017 7:13 AM   in response to: kay williams in response to: kay williams
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kay williams wrote:
Star Rating / Reviews
I know that its hard to have a link to absolutely everything all on one web-page, but I find it astonishing that the star rating for my titles and the reviews for them is not included somewhere on the Dashboard. I have have 4 titles, which isn't a lot and I certainly don't have thousands of reviews, but I would love to be able to see my star-rating and reviews without having to load up each book individually on its Amazon Product page to see if a new review has been left.

Even if there was a simple tab on the Dashboard that lists the Star Rating and the number of new reviews left would be really helpful, then I would have to waste time checking each of my titles to see if anything new has been left.

This is what your author central page is for. It even lists the new reviews as NEW! in big bold red letters.
KENP
Its fab that it lists the number of pages read by why it there no ongoing 'live' total of how much these pages are worth? Surely this would be easy to add to the Royalties Earned totals at the bottom of the Sales Dashboard? Its annoying having to wait until KDP gets around to publishing its generated reports to see the figure.
It would not be easy, as it would be a guess.
The pay-out depends on the pot and the total amount of pages read across all authors.
Just imagine the backlash they will receive if they display X amount all month, and then pay out Y amount after the calculations are done.
KU/KOLL
Why is there no ongoing total of how many of my titles are sold on prime/borrowed through these options? People borrow or buy books and will read them sometimes months after the download. I am trying to see the trend between my number of pages read against the number of prime sales/borrowing that is taking place.
Try keeping an eye on salesrankexpress. Every spike corresponds to a sale/borrow. It's then up to you to work out if it's a sale or a borrow - easy to see on your sales dashboard.
(No sale & no borrows recorded? Then the spike is a borrow that isn't read yet - sales show up on the graph even before a payment is taken).
~ Or, I've heard Bookreport works well for this as well, but never tried it myself.
AMS
I am taking my first plunge with the Amazon Marketing Services, and seeing more traffic and KENP pages read during the advertising so I would consider it a success. However the service only seems to be offered in dollars, with the exchange rate the way it is (I'm in the UK) it is rather sucking the profit out of venture. I have emailed the UK AMS department asking for help/advise/or if it is even possible to set up as a Vendor and use the UK AMS site and was promised a response in 24 hours, four days later I am still waiting which I am taking to mean that it is dollars or not at all.

Another thing about AMS is that even though it has its own tab on the KDP site to see any results you have to login to another site to see them. Whats the point in pushing a service on the KDP site and then not making the results easily accessible from the same place?

Shrug. Never used AMS...
kay williams

Posts: 12
Registered: 04/09/13
Re: Honest General Feedback.
Posted: Jul 20, 2017 7:43 AM   in response to: Elodie in response to: Elodie
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Hi.

Thanks for taking an interest!

This is what your author central page is for. It even lists the new reviews as NEW! in big bold red letters.

I have an author central page and linked in all my books but the reviews, old or new, never appear on it. I know its a beta service and still buggy so I will contact amazon and let them know it doesn't seem to be working.
Pity that its not on the Dashbord somewhere though, my OCD likes all my information in one place!

It would not be easy, as it would be a guess.
The pay-out depends on the pot and the total amount of pages read across all authors.
Just imagine the backlash they will receive if they display X amount all month, and then pay out Y amount after the calculations are done.

So true! But still so frustrating most of my sales are done through these programs and it's torture never knowing how much I'm making!

Try keeping an eye on salesrankexpress. Every spike corresponds to a sale/borrow. It's then up to you to work out if it's a sale or a borrow - easy to see on your sales dashboard.
(No sale & no borrows recorded? Then the spike is a borrow that isn't read yet - sales show up on the graph even before a payment is taken).
~ Or, I've heard Bookreport works well for this as well, but never tried it myself.

I haven't tried either of these services so I will look into them, thanks for the advise.

Kay

Edited by: kay williams on Jul 20, 2017 7:49 AM
kay williams

Posts: 12
Registered: 04/09/13
Re: Honest General Feedback.
Posted: Jul 21, 2017 12:37 AM   in response to: kay williams in response to: kay williams
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Update:

This is what your author central page is for. It even lists the new reviews as NEW! in big bold red letters.

I have an author central page and linked in all my books but the reviews, old or new, never appear on it. I know its a beta service and still buggy so I will contact amazon and let them know it doesn't seem to be working.
Pity that its not on the Dashbord somewhere though, my OCD likes all my information in one place!


I have had feedback from Amazon. Apparently because I'm in the UK and my reviews have been left by US readers they won't appear on my Author Central page, and they have no plans to allow for international reviews to be paired to overseas Author Central accounts. This is just one more reason why I think that the star rating and reviews should be on the KDP Dashboard. Amazon are constantly explaining their international presence and encouraging self-publishers to sell in all territories to maximize their sales and growth but are not returning the favor by keeping us up to date with our reader base.

Guess I am just going to have to stick to looking up my books one at a time on the product pages to watch for any changes.
Elodie

Posts: 699
Registered: 03/23/14
Re: Honest General Feedback.
Posted: Jul 21, 2017 7:31 AM   in response to: kay williams in response to: kay williams
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Try logging in on authorcentral .com in stead of .co.uk it's what I do (I'm also in the UK).
Ward Rogers

Posts: 1,308
Registered: 12/02/16
Re: Honest General Feedback.
Posted: Jul 21, 2017 7:44 AM   in response to: kay williams in response to: kay williams
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It's up to you to set up individual Author Central pages. Not all stores have them; not all have the same features.
kay williams

Posts: 12
Registered: 04/09/13
Re: Honest General Feedback.
Posted: Jul 21, 2017 8:12 AM   in response to: Ward Rogers in response to: Ward Rogers
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Ward Rogers wrote:
It's up to you to set up individual Author Central pages. Not all stores have them; not all have the same features.

That doesn't sound very central lol. I'm trying to condense the time I spend online doing this routine checking and maintenance, not spend hours jumping from site to site checking and updating single sites one at a time. Kudos to you if you have that kind of patience! ;) think I'll stick to advertising my website and keeping that up to date.
kay williams

Posts: 12
Registered: 04/09/13
Re: Honest General Feedback.
Posted: Jul 21, 2017 8:21 AM   in response to: Elodie in response to: Elodie
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Elodie wrote:
Try logging in on authorcentral .com in stead of .co.uk it's what I do (I'm also in the UK).

So .com to check for US reviews and/or update my info.
Then log in to .co.uk to check for UK reviews and/or update my info again because it doesn't transfer over.
And keep going through all amazon central stores rinse and repeat until all sites are checked for reviews and updated.

Sounds just utterly laborious! Think I'll just direct people to my website and keep loading up the books product pages.

Thanks for the advise though, you've been really helpful :)
robertgrah

Posts: 192
Registered: 03/30/12
Re: Honest General Feedback.
Posted: Aug 8, 2017 1:45 AM   in response to: kay williams in response to: kay williams
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Kay, I am also a writer in the UK. I have been publishing with KDP and Createspace for five years now. I now have twelve books published and the experience for me has generally been a positive one. However, I thought it might be useful to mention some points from what I have learned.
First of all, why does it bother you that the pound has fallen against the US dollar? That has given me an approximately 15% increase in income form each book sold in the USA where I sell most of my books. Am I misunderstanding something?
Secondly, my best-selling books are travel books about Spain,Portugal and Italy. They easily outsell the detective novels I write. The interesting thing is that I have rather more stars and favourable reviews for the novels. They appear to be liked a lot by a very small number of fans. My point is that ,for me, there appears to be no correlation between good reviews and increased sales. I no longer concern myself with whether or not my books get reviewed and certainly not about the occasional bad one.
I began to use Amazon advertising in July last year. That has led to my sales tripling in the twelve months since I began. However, the increase is again almost entirely for my travel books. So, advertising with Amazon is very cost-effective compared with any other kind of advertising, but it is no guarantee. However, it is very well worth trying since it costs very little and you have some control over just how much it does cost.
I have a website www.rngnovels.co.uk and a blog. I don`t maintain them anything like as conscientiously as I should, but each of them appears also to generate some sales.
For some reason sales have slumped in the last few days so, of course, I am haunted by the thought that my exciting little career is doomed. After twelve record months I just can`t now accept a few blank days. We writers are fragile people. Best of luck.
Legend
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