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Thread: Why posted reviews are not appearing on my product/book page?


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Permlink Replies: 7 - Pages: 1 - Last Post: Aug 13, 2017 3:14 PM Last Post By: Diana Persaud
Noah Blough

Posts: 3
Registered: 03/13/17
Why posted reviews are not appearing on my product/book page?
Posted: Aug 1, 2017 9:36 AM
 
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This is my first published book and have started with my personal network of friends, acquaintances, etc to garner a few reviews. Now the reviews are starting to come in. At least one reviewer contacted me to say she read the book and posted a review. She got the book from Amazon. It's been a week since she posted. And it hasn't appeared. Amazon says they post reviews within 48 hours. I'm about to expand to larger networks to promote the book, maybe even using Amazon's promotions, but I wanted a few reviews first. What could be wrong?
P.M. Laidlow

Posts: 88
Registered: 05/21/17
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 1, 2017 9:42 AM   in response to: Noah Blough in response to: Noah Blough
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Reviews by "friends, acquaintances, etc" are against Amazon's community guidelines for reviews.
Noah Blough

Posts: 3
Registered: 03/13/17
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 6, 2017 1:58 PM   in response to: P.M. Laidlow in response to: P.M. Laidlow
 
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I just checked community guidelines. There is nothing about "friends or acquaintances" posting reviews if they bought the book. There is a problem if more an one person in a household posts a review. Where is this guideline you speak of?
Joseph M Erhardt

Posts: 4,449
Registered: 12/21/15
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 6, 2017 2:37 PM   in response to: Noah Blough in response to: Noah Blough
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I just checked the community guidelines, too, and there's nothing in there about friends posting reviews.

Nevertheless, if Amazon's bots determine that your relationship to a reviewer is "too close"--whatever that means--the review will not go through.

And, from what I've seen posted here, trying to argue with Amazon about reviews is only a bit more useless than trying to teach a fish to sing. You'd have better luck with the fish.
Joseph M Erhardt

Posts: 4,449
Registered: 12/21/15
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 6, 2017 2:38 PM   in response to: Noah Blough in response to: Noah Blough
 
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Just got modded. Probably forgot to bowdlerize deter*mine again.

Yup. That's what it was. My post was this:

I just checked the community guidelines, too, and there's nothing in there about friends posting reviews.

Nevertheless, if Amazon's bots deter*mine that your relationship to a reviewer is "too close"--whatever that means--the review will not go through.

And, from what I've seen posted here, trying to argue with Amazon about reviews is only a bit more useless than trying to teach a fish to sing. You'd have better luck with the fish.

====

I've also just found out that you can recover your lost text by hitting the browser back-arrow button a couple of times (at least in Firefox). Nice to know!

Edited by: Joseph M Erhardt on Aug 6, 2017 2:39 PM
Noah Blough

Posts: 3
Registered: 03/13/17
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 7, 2017 8:38 AM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
 
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Thanks, I'm finding that out about KDP. I went to High School with this "friend"
and haven't seen her in 30 years. Our only connection is Facebook. My God! Is KDP spying on my Facebook page?
Joseph M Erhardt

Posts: 4,449
Registered: 12/21/15
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 7, 2017 10:57 AM   in response to: Noah Blough in response to: Noah Blough
 
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Noah Blough wrote:
Thanks, I'm finding that out about KDP. I went to High School with this "friend"
and haven't seen her in 30 years. Our only connection is Facebook. My God! Is KDP spying on my Facebook page?

If your FB page isn't passworded, the bots aren't spying--they're just scanning publicly-available info. And, being bots, they're often not right.
Diana Persaud

Posts: 2,534
Registered: 10/07/13
Re: Why posted reviews are not appearing on my product/book page?
Posted: Aug 13, 2017 3:13 PM   in response to: Noah Blough in response to: Noah Blough
 
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Noah Blough wrote:
I just checked community guidelines*. There is nothing about "friends or acquaintances" posting reviews if they bought the book.* There is a problem if more an one person in a household posts a review. Where is this guideline you speak of?

Promotions and Commercial Solicitations
In order to preserve the integrity of Community content, content and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including:

Creating, modifying, or posting content regarding your (or your relative's, close friend's, business associate's, or employer's) products or services.

It's still there. Friends and Family are not allowed to post reviews as they are biased.

ETA: This is on the main page called Community Guidelines

Edited by: Diana Persaud on Aug 13, 2017 3:14 PM

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