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Thread: Updated the cover four times, and after a month the original still shows.


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Permlink Replies: 3 - Pages: 1 - Last Post: Sep 17, 2017 2:49 AM Last Post By: Notjohn
Boyd Stone

Posts: 3
Registered: 11/04/14
Updated the cover four times, and after a month the original still shows.
Posted: Sep 16, 2017 6:51 PM
 
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Hi,

I appreciate Amazon and all, but the title is different, and the original cover has a price of 99 cents on it while I've increased the price to $1.99. After a month the original cover still shows up. This is getting troubling.

Please update the cover. The book is https://www.amazon.com/dp/B074WDLNBZ

Please pretty please make it change.

best,

Boyd
Joseph M Erhardt

Posts: 4,461
Registered: 12/21/15
Re: Updated the cover four times, and after a month the original still shows.
Posted: Sep 16, 2017 9:28 PM   in response to: Boyd Stone in response to: Boyd Stone
 
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Check your spam folder. You may have received a message explaining why the cover hasn't been updated.

E.g., I thought you weren't allowed to put a price on a cover.

Someone here might know.

You could also do a Contact Us at the bottom right of the screen and leave a message for KDP support and see what they say.

Later Note: The new cover seems to have made it into the Look Inside just fine. I'd do the Contact Us.

Even Later Thought: For the product page icon to change takes about week, as actual human eyeballs must verify covers for appropriateness. If you jumped the gun on that and re-uploaded the cover, every time you did that you probably reset the clock on the wait time. Still, do the Contact Us.

Edited by: Joseph M Erhardt on Sep 16, 2017 9:35 PM
Donna St Felix

Posts: 5,486
Registered: 09/18/13
Re: Updated the cover four times, and after a month the original still shows.
Posted: Sep 17, 2017 12:37 AM   in response to: Boyd Stone in response to: Boyd Stone
 
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Boyd Stone wrote:
I appreciate Amazon and all, but the title is different, and the original cover has a price of 99 cents on it while I've increased the price to $1.99. After a month the original cover still shows up. This is getting troubling.
Please update the cover. The book is https://www.amazon.com/dp/B074WDLNBZ

This is a forum comprised of authors. No one from the zon is here.
WHY did you put a price on the cover?
Notjohn

Posts: 23,006
Registered: 02/27/13
Re: Updated the cover four times, and after a month the original still shows.
Posted: Sep 17, 2017 2:49 AM   in response to: Boyd Stone in response to: Boyd Stone
 
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Did you actually PUBLISH the book after you uploaded a new product image?

(And note that the product image is a separate step than uploading the book itself, if you're into including a cover in the book.)

And as others have said, don't put a price on the cover.

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
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