Same here. I went to add a new book and apparently I don't have an account. The link in my author central doesn't go anywhere (nor does the link from my facebook page), and if I look my books up on Amazon UK I can find them all right but clicking my name doesn't take me to my author page.
So, long story short, I'm having the same problem you are (my US one is fine).
I e-mailed support this morning, but being Sunday I'm assuming I'll have to wait until tomorrow for a response.
All of my books and rankings on Author Central UK have vanished today too. My US equivalent profile is fine. What could be going on? Interesting to see you both having the same experience. Rather alarming, isn't it?
My UK author page vanished, so I deleted my bookmark, then decided to check a few other (US & Europe) & they're all still there, so it is just UK, if it comes back I need to remember to bookmark it again, not easy when you have a gnat sized memory
I've now also emailed Amazon support, so let's hope that our combined efforts lead to a timely resolution of this problem.
Has anyone also noticed that they have vanished from the 'Customers Also Bought Items By' sections of other author's profiles? I have, and this is, to say the least, damned annoying, not to mention damaging to my visibility and potential discovery by new readers.
Edited by: Dr Shaun K Long on Sep 18, 2017 1:18 AM
Has anyone else attempted to manually reattach their books to their invisible profile? I've just done this, but nothing seems to have happened. I suppose that we're just going to have to wait and see if our author profiles and associated publications reappear at some stage.
My author pages are all gone too. I noticed yesterday or maybe Sat night, but just assumed it was a temporary glitch and would come back. I was about to complain to Amazon but then checked here and saw this thread. I'll wait and see if the system fixes itself. Hope it does, as I tend to write series fiction, and it could be costing me knock-on sales if people can't find my series as easily as before.
Hello there, My author pages have disappeared ?? UK based anyone else had this happen, the pages were okay yesterday, today it seems I don't exist. All my books are there but I'm not. I've contacted Amazon but as yet I've had no response. Anybody any clues as to what happened?