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Thread: No Payment for India sales


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Permlink Replies: 2 - Pages: 1 - Last Post: Sep 25, 2017 5:00 AM Last Post By: writerbn
Roy Cherian Che...

Posts: 7
Registered: 01/20/17
No Payment for India sales
Posted: Sep 25, 2017 2:09 AM
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Hello,
I have received two notifications by mail for payments for July 2017. One was for the KU/KOLL royalties for India site and the other for the eBook and Paperback royalties for USA site.
I have not received any notification for the eBook royalties of approx Rs.700 for July 2017 sales for India site. Please help me understand why it's so.

Regards

Roy Cherian Cherukarayi
Donna St Felix

Posts: 5,427
Registered: 09/18/13
Re: No Payment for India sales
Posted: Sep 25, 2017 3:49 AM   in response to: Roy Cherian Che... in response to: Roy Cherian Che...
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Sometimes emails don't show up or arrive later. The important thing is getting the payment!
Watch what you get at the end of the month. The India payment may run a day or two later than others.
writerbn

Posts: 5,231
Registered: 05/12/12
Re: No Payment for India sales
Posted: Sep 25, 2017 5:00 AM   in response to: Roy Cherian Che... in response to: Roy Cherian Che...
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Roy Cherian Cherukarayil wrote:
Hello,
I have received two notifications by mail for payments for July 2017. One was for the KU/KOLL royalties for India site and the other for the eBook and Paperback royalties for USA site.
I have not received any notification for the eBook royalties of approx Rs.700 for July 2017 sales for India site. Please help me understand why it's so.

There's a problem again this month with the India payment reports. It's the opposite of last month, when sales were recorded but Kay Yu royalties were not. Try contacting Support from the "Contact Us" link at bottom right.
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