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Thread: How to close kindle account?


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Permlink Replies: 3 - Pages: 1 - Last Post: Mar 8, 2012 5:03 PM Last Post By: hellokevinpas
hellokevinpas

Posts: 4
Registered: 02/16/12
How to close kindle account?
Posted: Feb 15, 2012 6:05 PM
 
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I just came on to change my email address but they won't let me into my account until I agree to new terms.

The terms are far to extensive to read in one setting so I need to delete all of my books and close my account until I can read the new terms.

But I cannot do that until I agree to the new terms. Any ideas how I can do this without agreeing to the new terms?
hellokevinpas

Posts: 4
Registered: 02/16/12
Re: How to close kindle account?
Posted: Feb 15, 2012 6:44 PM   in response to: hellokevinpas in response to: hellokevinpas
 
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I just found this link, maybe they will help:

https://www.amazon.com/gp/help/contact-us/general-questions.html

Thanks all
hellokevinpas

Posts: 4
Registered: 02/16/12
Re: How to close kindle account?
Posted: Feb 20, 2012 5:33 PM   in response to: hellokevinpas in response to: hellokevinpas
 
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Yep, that link worked.

It wasn't bad at all. Just had to ask them to close the account, wait for a few email (back and forth) stuff. And it's done.

Message was edited by: hellokevinpas
hellokevinpas

Posts: 4
Registered: 02/16/12
Re: How to close kindle account?
Posted: Mar 8, 2012 4:59 PM   in response to: hellokevinpas in response to: hellokevinpas
 
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Well it appears that I lied.

First they told me that they closed my account per my request - see 1 below.

Now they say that I need to log into my kdp account to close my account - see 2 below.

But remember I cannot log in without first agreeing to new legal terms that I don't want to aggree to.

So, maybe I'm trapped.

Any ideas?

1)

Hello Kevin,

Per your request, I've closed your KDP account which terminates your agreement to the Terms and Conditions. It's no longer accessible by you or anyone else.

Thanks for using Amazon KDP.

============================================
If you need to provide us with more information about this issue, please Reply to this e-mail.

Otherwise, did we answer your question? Do you have another question? Use the appropriate link below. You may need to copy and paste the full link into your browser:

Yes, you answered it:
http://www.amazon.com/gp/help/survey?p=A2X4SXH9OZO41Q&k=hy

No, you did not answer it:
http://www.amazon.com/gp/help/survey?p=A2X4SXH9OZO41Q&k=hn

I have another question:
https://kdp.amazon.com/self-publishing/contact-us============================================

Regards,

Seeta C
Kindle Direct Publishing
http://kdp.amazon.com
=============================
Connect with KDP and other Authors and Publishers:
Like us on Facebook http://www.facebook.com/KindleDirectPublishing
Follow us on Twitter http://twitter.com/#!/AmazonKDP

        • Original message: ----

CUSTOMER: Kev
COMM ID:btwbydqb3305649826
EMAIL: kev
COMMENTS:
I am trying to close my kindle book publishing account but cannot do that because I cannot log on without first agreeing to new terms. I do not want to agree to the new terms but want to close my kindle book publishing account.

Thank you for your help,
Kevin

2)

Hello Kevin,

To protect your privacy, we can only send account information to the e-mail address associated with your account. I've sent a response to your concerns to that address.

In the future, please write to us from the e-mail address on your KDP account or contact the person who published the book on your behalf.

If your e-mail address has changed, please be sure to visit http://www.amazon.com to update your account with the new address. Click "Your Account" at the top of the Amazon home page and then, under "Settings," click "Change your e-mail address." We'll then be able to correspond with you via this e-mail address.

Thanks for using Amazon KDP.

Message was edited by: hellokevinpas

Message was edited by: hellokevinpas
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