Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Ask the Community » Bookshelf

Thread: Free promotion enquiries


This question is not answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 2 - Pages: 1 - Last Post: Oct 13, 2017 12:56 AM Last Post By: Fiona Gowenlock Threads: [ Previous | Next ]
Eric

Posts: 1
Registered: 08/19/17
Free promotion enquiries
Posted: Sep 28, 2017 12:40 PM
 
Click to report abuse...   Click to reply to this thread Reply
Hi everybody,

I am from Singapore and recently i set my e-book on free promotion from 29/09 - 02/10 but when I view it at amazon it doesn't display as free book. Could I know what's going on?
It is because the free promotion feature follow US time zone instead of the time zone I'm living in?
R Butler

Posts: 134
Registered: 09/20/17
Re: Free promotion enquiries
Posted: Sep 28, 2017 12:57 PM   in response to: Eric in response to: Eric
 
Click to report abuse...   Click to reply to this thread Reply
When you set the promotion you would have set a "start time" which for the US site is based on PST. If you set the promo to begin on the 29th then the earliest (assuming you set it to 12 am) it could begin is a little over 11 hours away yet.
Fiona Gowenlock

Posts: 3
Registered: 05/01/17
Re: Free promotion enquiries
Posted: Oct 12, 2017 9:59 AM   in response to: Eric in response to: Eric
 
Click to report abuse...   Click to reply to this thread Reply
I encountered the same problem - an insomniac friend of mine was trying to download a copy as I had informed her it was on free promo on a given date and she tried at 2 am; then I discovered it is set to American time, so for the UK promos run from 8 am until 8 am, so once I had a book on free promo for one day only on 2nd of the month but due to the time delay books "sold" on 2nd and 3rd. But until I realised this I did have a panic thinking the promo was not working. Shame that computers these days cannot convert to local timings.
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums