I am from Singapore and recently i set my e-book on free promotion from 29/09 - 02/10 but when I view it at amazon it doesn't display as free book. Could I know what's going on?
It is because the free promotion feature follow US time zone instead of the time zone I'm living in?
When you set the promotion you would have set a "start time" which for the US site is based on PST. If you set the promo to begin on the 29th then the earliest (assuming you set it to 12 am) it could begin is a little over 11 hours away yet.
I encountered the same problem - an insomniac friend of mine was trying to download a copy as I had informed her it was on free promo on a given date and she tried at 2 am; then I discovered it is set to American time, so for the UK promos run from 8 am until 8 am, so once I had a book on free promo for one day only on 2nd of the month but due to the time delay books "sold" on 2nd and 3rd. But until I realised this I did have a panic thinking the promo was not working. Shame that computers these days cannot convert to local timings.