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Thread: Been selling books but not recorded


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Permlink Replies: 2 - Pages: 1 - Last Post: Oct 15, 2017 7:09 AM Last Post By: Joseph M Erhardt
Robert Morton

Posts: 6
Registered: 11/20/12
Been selling books but not recorded
Posted: Oct 15, 2017 7:00 AM
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I've been selling books on KDP ads and also a paperback book on CreateSpace, but for 3 days they haven't been recorded on KDP reports. A sale just showed up this morning (Sunday 1/15), but the books sold over past 3 days haven't been recorded. Why?
Mrs Julia Evans

Posts: 586
Registered: 05/22/16
Re: Been selling books but not recorded
Posted: Oct 15, 2017 7:07 AM   in response to: Robert Morton in response to: Robert Morton
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Robert,

Create Space sales show up on your CS dashboard, not KDP, so you wouldn't expect to see them here. As for your sales from KDP ads, are they e-book sales or orders? Many orders don't make it through as sales, if, say, the payment card has been declined.

Hope that helps. J
Joseph M Erhardt

Posts: 4,439
Registered: 12/21/15
Re: Been selling books but not recorded
Posted: Oct 15, 2017 7:09 AM   in response to: Robert Morton in response to: Robert Morton
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First, paperbacks sold through CreateSpace only show on your CreateSpace dashboard, and probably only after they've actually shipped.

Orders and Sales on the KDP Reports page have been known to be delayed.

AMS ad dashboard figures are NOTORIOUSLY delayed--sometimes by a week, sometimes by weeks. This is why, when you run an AMS ad, nothing coming back the first week is in any way reliable.
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