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Thread: Promotion problem


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Permlink Replies: 2 - Pages: 1 - Last Post: Oct 15, 2017 1:07 PM Last Post By: Notjohn
Mrs Clare Shirley

Posts: 3
Registered: 08/27/13
Promotion problem
Posted: Oct 15, 2017 4:16 AM
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I have two books on Kindle

Authentic Spanish Cuisine and the gluten free version

I have put the normal version on offer at 99p but when you click on it to purchase it it defaults to the Gluten free version and there is no where to buy the Kindle Edition of the Original Version, what do I do about this? WHo do I contact?
writerbn

Posts: 5,220
Registered: 05/12/12
Re: Promotion problem
Posted: Oct 15, 2017 5:52 AM   in response to: Mrs Clare Shirley in response to: Mrs Clare Shirley
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Mrs Clare Shirley wrote:
I have two books on Kindle

Authentic Spanish Cuisine and the gluten free version

I have put the normal version on offer at 99p but when you click on it to purchase it it defaults to the Gluten free version and there is no where to buy the Kindle Edition of the Original Version, what do I do about this? WHo do I contact?

Use the Contact Us link at the bottom right. You will have to give them the ASIN of both editions and explain clearly what you need done.
Notjohn

Posts: 22,918
Registered: 02/27/13
Re: Promotion problem
Posted: Oct 15, 2017 1:07 PM   in response to: Mrs Clare Shirley in response to: Mrs Clare Shirley
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I don't have this problem on the US store. I easily find the original, which is available both in digital and paperback, and when I add Gluten Free I am taken to the correct version

It's true that the Gluten Free version links to the paperback original edition, but that sort of mixup often occurs on Amazon. It might help if you renamed the original version, so they didn't look to be alternatives of the same book.

You don't seem to have an ebook of the Gluten Free version. Is there a reason for that?

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
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