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Thread: AMS reports not working


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Permlink Replies: 2 - Pages: 1 - Last Post: Oct 31, 2017 2:27 PM Last Post By: David Brockmann
David Sachs

Posts: 1
Registered: 01/08/15
AMS reports not working
Posted: Oct 30, 2017 10:50 AM
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Hello
A couple weeks ago I started experimenting with AMS ads, launching several for the same book.
After a few days, the ads stopped delivering. They had been getting thousands of impressions a day, and they just stopped, although the dashboard indicated they were still running.

A week later, I got through to KDP support who say there has been a systemwide reporting issue, but that the ads ARE running.
Has anyone else experienced AMS reporting issues this week?

thanks
David
writerbn

Posts: 5,229
Registered: 05/12/12
Re: AMS reports not working
Posted: Oct 30, 2017 2:23 PM   in response to: David Sachs in response to: David Sachs
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David Sachs wrote:
A week later, I got through to KDP support who say there has been a systemwide reporting issue, but that the ads ARE running.
Has anyone else experienced AMS reporting issues this week?
I paused all my campaigns early in September, because the system was glitchy back then. However, judging from the many other posts here of recent problems, I'd say the answer is yes: the system is still broken.
David Brockmann

Posts: 1
Registered: 08/31/16
Re: AMS reports not working
Posted: Oct 31, 2017 2:27 PM   in response to: David Sachs in response to: David Sachs
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I agree. It seems to still be down, and I am not sure I agree that the impressions are still being sent. My sales stopped as soon as the number of impressions did. Why is this taking so long to fix?
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