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Thread: Title is not live in Kindle Store after publishing


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Permlink Replies: 1 - Pages: 1 - Last Post: Nov 10, 2017 1:49 AM Last Post By: Donna St Felix
Mr Babatunde Oy...

Posts: 1
Registered: 11/10/17
Title is not live in Kindle Store after publishing
Posted: Nov 10, 2017 1:11 AM
 
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Hello All,

I made some edits to my e-book, cosmetic things really, the cover page. I had previously gone live with the publishing, and as I understant the previous edition should still be available for purchase, but I have recieved complaints from customers that they cannot purchase the book. They can only view it.

Has anyone else experienced this ?

Thanks
TUNDE
Donna St Felix

Posts: 5,452
Registered: 09/18/13
Re: Title is not live in Kindle Store after publishing
Posted: Nov 10, 2017 1:45 AM   in response to: Mr Babatunde Oy... in response to: Mr Babatunde Oy...
 
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Mr Babatunde Oyateru wrote:
I made some edits to my e-book, cosmetic things really, the cover page. I had previously gone live with the publishing, and as I understant the previous edition should still be available for purchase, but I have recieved complaints from customers that they cannot purchase the book. They can only view it.

Has anyone else experienced this ?


So you now have two books by the same title?
You should have uploaded the new version OVER the old one. I assume the new (the 2nd one) is not yet live.
You may want to ask Customer Service (below at Contact Us) to load the one over the other to avoid problems with the Zon.
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