Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Ask the Community » General Questions

Thread: Error message all day when I try to upload a revision


Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 6 - Pages: 1 - Last Post: Nov 10, 2017 4:59 AM Last Post By: writerbn
acornwriter

Posts: 1,956
Registered: 07/21/10
Error message all day when I try to upload a revision
Posted: Nov 9, 2017 9:41 PM
Click to report abuse...   Click to reply to this thread Reply
It's 9:46 Pacific time,that makes it about twelve hours now that I've been trying to upload an update on one of my books. I thought it might be the rainy weather here in California and my weak Internet tether set up out in the country. Then I figured that it must be too many people trying to upload books but I still can't get on. Any ideas?
Donna St Felix

Posts: 5,407
Registered: 09/18/13
Re: Error message all day when I try to upload a revision
Posted: Nov 9, 2017 10:12 PM   in response to: acornwriter in response to: acornwriter
Click to report abuse...   Click to reply to this thread Reply
acornwriter wrote:
It's 9:46 Pacific time,that makes it about twelve hours now that I've been trying to upload an update on one of my books. I thought it might be the rainy weather here in California and my weak Internet tether set up out in the country. Then I figured that it must be too many people trying to upload books but I still can't get on. Any ideas?

It may be a clog with system changes going on.
What message are you getting?
Digital or paperback book?
acornwriter

Posts: 1,956
Registered: 07/21/10
Re: Error message all day when I try to upload a revision
Posted: Nov 9, 2017 10:39 PM   in response to: Donna St Felix in response to: Donna St Felix
Click to report abuse...   Click to reply to this thread Reply
I'm trying to update one of my ebooks. I have no problem getting on reports, or the forum but I keep getting an error report that something "went wrong" and "try again."

Maybe tomorrow.

How do you know they're making "system changes?"

Thanks for offering advice. I've never had it this bad. Reminds me of the old days with Smashwords meat grinder. But at least they let you know what number you were in the que. I feel like Amazon has been bumping me off all day.
Donna St Felix

Posts: 5,407
Registered: 09/18/13
Re: Error message all day when I try to upload a revision
Posted: Nov 9, 2017 11:05 PM   in response to: acornwriter in response to: acornwriter
Click to report abuse...   Click to reply to this thread Reply
acornwriter wrote:
I'm trying to update one of my ebooks. I have no problem getting on reports, or the forum but I keep getting an error report that something "went wrong" and "try again."

Maybe tomorrow.

Yes, I would try tomorrow.

How do you know they're making "system changes?"

I don't know but per various posts across the forums, plus some problems I have had in the last few weeks, something is going on.
Wilai Lattimore

Posts: 449
Registered: 01/15/14
Re: Error message all day when I try to upload a revision
Posted: Nov 10, 2017 2:06 AM   in response to: acornwriter in response to: acornwriter
Click to report abuse...   Click to reply to this thread Reply
My last book was stuck in publishing for 24 hours, but that was two weeks ago. It then took a week to get a look inside so they are having problems. I'm hoping there back to normal by next week when my next book goes on.
Notjohn

Posts: 22,911
Registered: 02/27/13
Re: Error message all day when I try to upload a revision
Posted: Nov 10, 2017 3:45 AM   in response to: acornwriter in response to: acornwriter
Click to report abuse...   Click to reply to this thread Reply
Have you emailed Support? You can use the Contact Us option (bottom of this page, right side) to ask Support for help.

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
writerbn

Posts: 5,220
Registered: 05/12/12
Re: Error message all day when I try to upload a revision
Posted: Nov 10, 2017 4:59 AM   in response to: Wilai Lattimore in response to: Wilai Lattimore
Click to report abuse...   Click to reply to this thread Reply
Wilai Lattimore wrote:
My last book was stuck in publishing for 24 hours, but that was two weeks ago. It then took a week to get a look inside so they are having problems. I'm hoping there back to normal by next week when my next book goes on.
I published one Tuesday night and it went live Wednesday morning. The Look Inside took 36 hours after that, so things are improving.
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums