I'm planning to do a Kindle Countdown next week and have paid for some promotion toward this; however, when I went into my dashboard today it said I wasn't enrolled in KDP Select (which I very clearly remember doing in September).
I'm afraid if I "re-enroll" now I won't have met the 30 day requirement to do a countdown.
I've messaged the help desk but haven't had good experiences with them before (my last issue went unresolved for five weeks).'
Has anyone else had this problem of enrolling and then being unenrolled without their knowledge? How did you resolve it?
Also, if it doesn't get resolved is it possible for me to just set my price to the countdown price for the week? If so, where could I find out what my royalty would be at .99 cents without being in Kindle Select?
Are you sure you aren't in Select? Look at the product page where your book is sold. If you are in Select it will say "read for free for KU members" or the equivalent.
You should still be able to run a Countdown by enrolling now (if you're really not enrolled). The 30-day limit is not 30 days since enrolling, but 30 days (or more) that your book has been on sale during which its price has stayed unchanged. If it's been at the same price since September, it should be fine.
You can always change your book's price by going to "edit rights & pricing" from the three dots ... on the right of your Bookshelf. Be sure to save & publish again to make the price change take effect.
The pricing page will show you your royalty at different prices. For a 99c book, it's 35c at 35% royalties, 70c (minus distribution fee) at 70% royalties. Normally a 99c book gets only 35% royalties. You can still get 70% royalties during a Countdown as long as the price you'd had for over 30 days was $2.99 or more. Good luck!